"Three Persistence" in Hongyuan Town, Jianyang City, Chengdu avoids entering the grass -roots township network of "misunderstandings"

The network rational government is to rely on the Internet to solve the method of demanding the office of the masses. It is mainly to handle the complaints, appeals, and consultation of the masses online. In order to effectively improve the integration rate and satisfaction rate of the masses on the Internet, the "three persistence" of Hongyuan Town, Jianyang City, Chengdu, Chengdu Avoid "misunderstandings" into grass -roots network governance.

The first is to adhere to active service and avoid "passive theory". Hongyuan Town adheres to the initiative, resolve contradictions and disputes in advance, establish a small team of people and public opinion in Hongyuan Town, and launch a left -behind old party member, retired soldiers and high prestige villagers to participate in the mediation and policy promotion of conflicts and disputes in the masses. Put off your body, go deep into the field, visit the people's opinions and public opinion, take the initiative to act, take effective measures, take effective measures, effectively solve the reasonable demands of the masses, and give the masses with satisfaction. In February 2022, Hongyuan Town successfully resolved the contradiction between the development of the collective economy and the lack of support of the local villagers. In the face of the masses' resistance, Datongqiao Village gave full play to the role of the villagers, explaining the policy, analyzing exclusive operations and operations and analysis of exclusive operations and analysis. The development of the group has obtained the understanding and support of the villagers, and has taken the initiative to transfer the land flow to the collective economic construction of the village to avoid the occurrence of online rights protection incidents that may occur due to the people's incomprehension. Since 2022, nine villages (communities) in Hongyuan Town have taken the initiative to do it. It is expected that more than 430 potential disputes will be resolved in advance, and the reasonable use of network rational resources has been promoted.

The second is to adhere to objective prudence and avoid "satisfaction theory". In early 2021, Hongyuan Town repeatedly received many pieces from villagers Li, reflecting the occupation of its land. After verification, the land is actually owned by neighbors. The town government strictly handled it in accordance with laws and regulations, but could not meet their appeals. The masses chose to repeated complaints, distort the facts, and abuse maliciously. Faced with this situation, Hongyuan Town always adheres to the principles of objective and prudent prudential, resolutely accept this piece in accordance with laws and regulations, and do a good job of policy interpretation and communication. The contradiction between the two parties or damage the legitimate rights and interests of others due to the pressure of the network, affect the credibility of the government, and effectively avoid negative impacts in the society.

The third is to persist in the Internet and avoid "online theory". The Internet is not only handled by the Internet. When dealing with the online parts, it cannot be perfunctory whether it is complaints, reports or consultations. In response to the problems of the masses, Hongyuan Town selected relevant business departments personnel to verify on -site, and communicated with the people to understand the causes and real ideas of the appeal, and did a good job of policy interpretation and emotional communication in targeted. Solution. The acceptance reply is on the Internet, but the kung fu is under the Internet. For the Internet, Hongyuan Town has done a good job of analysis and judgment, on -site verification, and returning to the post. The department is handled in detail to ensure that the incident is dealt with in compliance within the scope of the policy and receive it in a reasonable scope. (Hongyuan Town)

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