Liu Xiangqun: Creating service contact you and me
Author:Changde All -Media Time:2022.08.25
There was a group of people who ran around the streets and lanes regardless of the wind and rain. They were wearing red clothes and driving electric cars like a red lightning. They always guarded our network at all times. He was Comrade Liu Xiangqun.
"The group is like a bee." This is the evaluation of colleagues. In reality, he did go out early and return like a bee and work hard. Liu Xiangqun is a good employee. It has been ten years in serving the majority of groups. The installation skills and communication skills have been skilled. In the face of various tasks, he can thoroughly analyze the needs of customers, quickly solve the customer of customers question.
Regardless of wind and rain or heat, his consistent service is on the front line, and every holiday sticks to his post and dedicated. He often sets up as a customer to think about it. The urgent customer needs. Many old users like to contact him at night to deal with the network problem. He has never been annoying to the customer's home for processing. "These customers have just got off work and need to use the Internet that they need to use the network urgently to use the Internet. At the time, I have to worry about them. "He keeps in mind the service concept of" customer first ".
During the years of installation services for many years, he explored a set of self -installation service methods. Just like bee picking honey, the bees are very clear about their own honey picking routes, and remember which area is more flowers. He explores the areas he is responsible for clearly, draws on paper, circles in key areas, and tackle it. Most of them run in these areas every day, in order to serve the customer's home as soon as possible for customers, not waste time.
For many years, he has been a frequent visitor to the list of service star every month. His excellent work attitude and correct working method have allowed him to keep the forefront at all times. The monthly service star training shares his own gains, and he is also happy to accept new technologies. He is the installed function of the entire service team.
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