187 people's livelihood demands efficient solution

First look at a set of data: In the second quarter, we solved 187 hotspots such as parking difficulties, chaos, poor environment, and difficulty in applying for permits, more than 600 questions on the spot, 56 suggestions for comments, and 93.7%of the masses ...

Although the numbers are boring, they are more convincing. Since April of this year, the Housing and Urban Construction Bureau of Wulian County has taken a step closer to the masses, innovating the "Saturdays and Construction Faced face, and you have the appeal for us to do". The problem of "urgency and difficult to expect", many grass -roots difficulties and the troubles of the masses have been efficiently resolved.

"You have the request for us to do it on Saturday, and the Housing and Urban Construction Bureau will organize street communities and property companies to invite the county mass service center to participate. Every Saturday morning to a community on -site office, hand over the "microphone" to the residents, put the problem on the table, the masses in person and cadres on the spot, the cadres and the masses sit on a table to solve the problem, which greatly improves the efficiency and Mass satisfaction.

The activity starts with the most concerned, most concerned, most expected property services, water supply and heating, and handling permits to apply for a certificate. Facing the masses and facing the problems, one by one to do good rights to protect the legitimate rights and interests of the masses. For the issues reflected by the masses, there are special persons to record on -site and on -site research. They belong to the on -site claims proceeded by housing construction, streets or property companies, and can answer on -site answers to resolving on the spot; If the problem belongs to the duties of other departments, the county mass service center is accepted and transferred. All the collected demands are upgraded and handled efficiently, and the effectiveness of the brand's brand influence and social identity with the effect of "Saturday Construction Face -to -face".

The relevant unit departments of Wulian County Housing and Urban -Rural Development Bureau "accompanied" to carry out civilized practical activities such as gas safety, fire education, garbage classification propaganda and environmental elimination, greening and planting, garden trimming, etc. At the same time, the gas company was coordinated with gas charging cards for the masses. The change of the masses running a door -to -door card is a "zero distance" service for the company, providing great convenience for the masses. The Political and Legal Committee jointly carried out anti -fraud scanning publicity and comprehensive administrative law enforcement bureau to follow up with regulatory publicity and community inspections and law enforcement operations.

It can be said that the "Saturday's Face -to -face" activity has changed the appearance of the community, and it has also stimulated the inherent vitality of the owner to actively participate in community governance. The demand change, the community passive governance is actively participating in the masses, and the multi -departments will change. (Reporter Lu Yudong Correspondent Wang Haiji)

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