There is also a "regret" offline shopping!Visiting Jinan physical stores "Seven days without reason to return the goods"

Qilu.com · Lightning News August 24th In order to create a consumer environment for "rest assured consumption in Jinan", the Jinan Market Supervision Bureau vigorously promoted the "seven days without reason" in offline physical stores. Focusing on offline physical stores such as shopping malls, supermarkets, counters, building materials and home furnishings, etc., various types of business entities are actively guiding various types of business entities to promise "no reason to return the goods in seven days."

This morning, Mr. Li, a citizen, came to Jinan Jiahua Shopping Plaza and wanted to retreat the shoes he bought a few days ago. The reporter saw that the eye -catching location of the store in the mall was posted on the public commitment of "7 days without reason". The promise to win the bid for the store promised to return the goods for 7 days. It can be returned under sales.

Mr. Li said: "At that time, I bought shoes for friends. As a result, my friend bought a pair of pairs, and the size was a bit small, so I came back to retreat. I bought the shoes for several days. Good service, good service. "

The reporter visited and found that offline physical stores promised to return the goods for 7 days are mainly malls and supermarkets, including maternal and infant shops, home appliance stores, etc., covering various formats. At present, most merchants choose the time limit for returns no more than 7 days, and no reason for returning goods can be refunded. For example, special cases such as sanitary categories cannot be refunded. Essence

Hu Mingyun, manager of the operation department of Jinan Huarian Group Department Store, introduced: "The three department stores of Jinan Huarian, Jiahua, and Xinhua Lianxian, like women's clothing, men's clothing, sportswear, all of them are not dirty or disabled within one month. , Without affecting the second sales, customers can return to exchange with their shopping vouchers. The mall is given priority to customers who receive returns and exchanges. Yu create a safe shopping environment for customers. "

As of now, there are 32,200 units in Jinan City. From January to July this year, the city has returned more than 146,000 pieces, with a return amount of more than 29 million yuan.

Cao Hua, deputy director of the Network Transaction Supervision Department of the Jinan Market Supervision Bureau, said: "In the next step, we will continue to increase the promotion of promotion activities for no reason to return goods in offline physical stores, and guide the market entities to make commitments in the early stage. Carefully fulfill the legal and agreed obligations, strive to improve the quality of service, and truly fall into the promise. Before the end of 2022, the city's offline physical stores promise to exceed 50,000 without the number of reasons. "