I do practical things for the masses.

Chen Biancun, who has the "No. 1 Lighthouse" of the Internet celebrity attraction, has a beautiful natural scenery, and there is a constant stream of tourists who come. However, the villagers also have their own "unspeakable hidden": the village location is relatively remote, and to the Honglan Street for the service center, they need to transfer to two buss and take 1 hour; when they go to the house of citizens in Laishui District, they need to transfer to bus 3 Time and time take half a day.

It is understood that among Chen Bian Village's permanent population of 1,650, 865 elderly people over 60 years old, accounting for 52.42%. Because most elderly people do not use smartphones and cultural levels, they cannot enjoy the convenience of modern government services such as "online office" and "not seeing approval". In addition, the village has become the "hidden corner" of government service services. Essence

Under the help of the Municipal Administrative Affairs Office and the District Administrative Examination and Approval Bureau, Chen Biancun took the lead in exploring a new path from the "village head" to "hoe" through the process of reshaping and empowering science and technology. Serving "last meter".

Two levels of linkage, government services are sent to the "village head"

Services sink, high -frequency matters in the village. In response to the difficulty of regional remote services, relying on the intensive convenience service network of the street and the village community, setting up a comprehensive window of service at the Village Convenience Service Center, the street sinking covers 56 personal high -frequency service matters including water and electricity payment, civic card business, etc. The "one -stop service" at the door of the masses' houses can be handled without the village without going out of the village. Politics and silver cooperation, small cash village entrances. In response to the difficulty of getting money from the elderly in the countryside, deepen cooperation with Jiangsu Lishui Rural Commercial Bank. Under the premise of legitimate compliance, innovatively launched service models such as employees and three -party supervision, and broke the "bottleneck" of the reserve bank card account opening. The following small cash can be collected at the Village Convenience Service Center, solving the problem of the problem of incomplete payment and cash withdrawal of rural elderly people. Delay service, agricultural work is wrong. Aiming at the conflict between the field labor and service time when the villagers are busy, the "delay office" service after 18:00 ensures that the villagers can also go to the window after they finish the farm work; On duty, it is convenient for villagers to do things, but also do not mistaken farmers.

Extend the tentacles, precise services are sent to "hoe"

On the one hand, establish an appointment service mechanism, and use the Grid service platform to open the "Appointment Office" hotline 025-56608780 to achieve the "special group appointment office". After receiving the appointment request, the grid staff came to provide "gang, agency, and leading offering" services for the elderly and disabled people with inconvenient operations. On the other hand, deepen "government -enterprise cooperation", develop information service terminal products, and realize "mobile terminal on -site office". The grid staff brought the mobile service terminal POS machine and went directly to the special group's home to handle citizen card recharge, conversion value, and free drive functions for the elderly, which greatly optimized the service experience. As of now, Chen Biancun has handled 385 government services for special groups.

Next, Chen Biancun will continue to promote more government services into the masses and facilitate the masses, so that the people will call for something, I think, I have something, I have something to do. " The happiness index of the masses.

Bian Xiajing

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