Important reminder of the railway department: New changes will be changed from September 1!

According to the unified deployment of National Railway Group Co., Ltd., the Yangtze River Delta Railway will promote the implementation of electronic supplementary tickets from September 1. At that time, all passenger stations and passenger trains (except the city railway) of the Yangtze River Delta Railway will fully promote electronic supplementary tickets. Passengers can enjoy the convenience brought by railway electronic innovation when they apply for a replenishment business in the train and to the station.

It is reported that the current railway train and station to make up the tickets are printed on paper tickets. After the implementation of the electronic replenishment, the voucher for the ride and the outlet is the valid identity document held when applying for a supplementary ticket. Passengers who need to be reimburseable can go to the reimbursement vouchers within 180 days from the date of the ride on the date of the ride.

When the train or station staff handles the ticket procedures, the passenger mobile phone number will be reserved. After the re -ticket is completed, the passengers can immediately receive the 12306 SMS notification to understand the ticket information they make up. Passengers should take the initiative to handle tickets when applying for reissue on the train or station; on EMU trains that promote the "railway smooth" scanning service, passengers can also scan the smooth code on the handrail of the train seat, through the smooth code applet, applet applet After filling in, submitting a supplementary ticket or a required required, the train staff will respond according to the situation and the train capacity after receiving the needs of the passenger. For special groups such as elderly passengers and online passengers, railway stations will continue to provide "face -to -face" acceptance services and support cash payment methods.

The railway department reminds passengers that when the ticket is required to cross the station to continue the bus, the train will be handled if the transportation capacity is capable; The section and seat of the ticket purchase.

It is reported that my country's railway electronic tickets began pilots on the High -speed Railway High -speed Railway in November 2018. In July 2019, they expanded to 4 high -speed rail intercity railway pilots such as Shanghai -Nanjing Intercity. Full coverage, fully covered with Puchai Railway electronic tickets in June 2020.

The promotion of electronic tickets has gone through the application test of various periods, lines, regions, and scenes. The system operation is stable, the business is efficient, the on -site organization is orderly, the passenger experience is good, and it has been played in convenient passenger travel, improving service quality, etc. Paraidity.

According to industry insiders, the implementation of electronic supplementary ticket promotion is a specific measure to promote digital technology to empower traffic and logistics green transformation. It is implemented on the basis of mature experience, which is conducive to further improving the intelligent service level of railway passenger transportation, optimizing the efficiency of passenger production organizations, and bringing more convenient travel experience to passengers (Yang Lijun, the reporter of the heads)

Source: CCTV News Client

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