Jinan citizens recharge 180,000 beauty hairdressing but cannot see consumer details
Author:Qilu.com Time:2022.08.21
Qilu.com · Lightning News, August 21, Ms. Fang of Jinan reported that she made hair and beauty in Yongqi Beauty Beauty Store in the Central Square of the National Games. Consumption is detailed, but I can't see it. What is going on?
Ms. Fang said that her 180,000 storage card was not charged at one time. It was charged several times in less than two years. Every time she recommended some projects in the direction, she said it was very nice. She felt Compared with heart, it is recharged one after another. However, Ms. Fang felt that her hair in the store would show her hair in less than a month, and the other party told her that she was too diligent in washing her hair. And each time you swipe the card consumption, the other party does not tell the project how much it costs and how much the balance is left in the card. When Ms. Fang proposed to see the previous consumption records, they were told that the records were all destroyed. The other party just told Ms. Fang Ca Cri's balance.
Does Ms. Fang reflect the truth? Is there any list of lists? The reporter came to Yongqi Beauty Hairdressing Store to learn about the situation.
永琪美容美发店工作人员告诉记者,他们同意把卡里的余额退还给方女士,卡里的余额、卡里的每一次扣款消费记录、充值了多少钱卡里都有记录,而且现在所有The cards are in the hands of Ms. Fang. The staff explained that the list of Ms. Fang's consumption after consumption was destroyed, but there were records on the computer, including the amount of each consumption and consumption time. Regarding Ms. Fang's hair quickly turned white, the staff said that everyone's metabolism was different, and the growth rate was not the same, which was normal.
Under the coordination of the reporter, the staff inquired about Ms. Fang. Ms. Fang did not recognize the amount of query and the service effects of the hairdressing shop. At the same time, she proposed that the merchant did not issue her invoice. Ms. Fang said that from the perspective of normal people, the frequency of hair dye should not be so high. In this regard, the staff said that if Ms. Fang did not recognize their services, they could not do the card, and when the card was run, Ms. Fang had a lot of discounts and gave a lot of projects. As an adult, Ms. Fang did not serve the service. Satisfaction can refuse to sign, and Ms. Fang herself did not ask them to invoice.
The staff told reporters that the normal process customers have to sign after consumption, but many old guests trust them. After cutting their hair, they will leave directly. The balance was retreated, but Ms. Fang did not agree.
I hope that the two parties will sit down and negotiate and solve the problem.
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