Write the customer's name as "beast", and the well -known pharmacy apologize

Recently, a large pharmacy store in Changsha rumored to write the customer's membership name as "beasts", which caused heated discussions.

On August 17, a reporter from Nandu noticed that the common people's pharmacy issued an apology statement saying that the store's Hunan Changsha Yongkangtang Yongkang House Yuelu store, the people's Pharmacy, acquired the store in January this year. The wrong member name is caused by the error of the original large pharmacy system. At present, it has been corrected, and sincerely communicated and apologized to the customer, it has obtained the understanding of the customer. The common people's pharmacy also stated that the company launched a comprehensive investigation of members of the country to strengthen the management of membership system to prevent such incidents from happening again.

According to media reports, on August 15, when Mr. Li went to a common people in Changsha to pay for medicine, he accidentally found that his member name was written as a "beast". After the complaint, the pharmacy only made a simple comfort and gave him a small gift. Mr. Li recalled that he received a sales call from the staff a few years ago. During the Chinese New Year, he received a drug sales call. He scolded the staff of the store on the phone. Essence

On August 16th, the common people's pharmacy issued an apology statement saying that the store's group of Yongkangtang, Hunan, Hunan, Yongkang House, Yuelu Store, and the common people's Pharmacy acquired the store in January this year. The wrong member name is caused by the error of the original large pharmacy system. At present, it has been corrected, and sincerely communicated and apologized to the customer, it has obtained the understanding of the customer. The common people's pharmacy also stated that the company launched a comprehensive investigation of members of the country to strengthen the management of membership system to prevent such incidents from happening again.

Public information shows that the common people's pharmacy was founded in October 2001 and is headquartered in Changsha, Hunan. In addition to pharmaceutical retail, it also also operates pharmaceutical wholesale and manufacturing. Its subsidiaries include people's health pharmacies, Baixingtang Famous Medical Museum, and Hunan Yaotang Traditional Chinese Medicine Technology Co., Ltd. In April 2015, the common people's pharmacy was listed on the Shanghai Stock Exchange.

As of June this year, the people's pharmacies have been in 20 provincial markets in Hunan, Shaanxi, Zhejiang, and Jiangsu. They have opened about 10,000 stores. They are the first private listing chain pharmacy in China. Ten thousand. In addition, the total assets of the group were 16.958 billion yuan, employees had 30,000, and sales in 2021 reached 15.696 billion yuan (excluding tax).

Source: Southern Metropolis Daily

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