Public opinion follow: tourists buy goods without reason to return the goods within 30 days

On August 15, the Standing Committee of the Eighth People's Congress of Zhangjiajie City issued an announcement that the "Management Regulations on the Management of the Tourism Market in Zhangjiajie City" will be implemented on September 1. Among them, shopping operators of tourist teams shall not organize box shopping activities. Consumers buy goods at the tourist team shopping venue. They have the right to return the goods within 30 days from the date of receiving the product, except for the lively and easy -to -rot goods. After the relevant information was released, it caused heated discussion on the Internet.

Picture source: Xinhuanet

1. Public opinion burst point

Based on August 14, 2022 to 14:00 on August 19, as a cycle, information retrieval was found through the public opinion system of the China Cultural Media Group, and the high point of public opinion during the monitoring cycle appeared on August 16.

Figure: Public opinion follow the trend chart

On the afternoon of August 15th, Xiaoxiang Morning News issued a article "Zhangjiajie issued new tourism rules: Visitors have no reason to return the goods within 30 days! ", Public opinion began to ferment. On the 16th, the new Hunan client issued the "New Tourism Regulations of Zhangjiajie Tourism on September 1: Tourists who have no reason to return the goods within 30 days of buying goods", which triggered many media such as Guangming.com and Zhonghuanet. Points, the amount of information spreads in real time is over 300.

As of 14:00 on August 19, there were 543 information about the information of the relevant public opinion, 441 clients, 36 WeChat, 29 website, 24 Weibo, 6 video, 4 interactive forums, and 3 numbers. Among them, the client is the main source of this public opinion information, accounting for 81.22%.

2. Media view

The media reported and commented on the media about "no reason to return the goods within 30 days".

The workers' daily newspaper published an article entitled "30 days without reason to be a" extra points "for the tourism market" stated that the implementation of 30 days without reason to return the goods is not only the protection of tourists, but also the restrictions on the local tourism industry and business integrity operations. To a certain extent, it is also an extra points for the image of the city. In other words, it also stipulates that the development and norms of the tourism markets in various places also have certain inspiration. The work of related places should think more and change the perspective of tourists, and strive to create a safe purchase and rest assured tourist consumption environment for tourists. Worry -free, travelless, promote the healthy development of the tourism industry, and drive the sustainable development of the local economy.

3. Internet users' point of view

After summarizing the views of the topic of "no reason to return the goods for tourists to buy goods within 30 days", it was found that the following categories were mainly divided into the following categories:

Figure: Internet users comment distribution map

The first is to praise the new rules of tourism Zhangjiajie, accounting for 31.37%. Typical netizens commented as follows:

@: Holding Zhangjiajie, praise.

@: This is worthy of praise. It is too late to wait until the phenomenon like Yunnan appears.

@52818: Zhangjiajie is very beautiful, supporting strengthening management!

Second, I hope to be promoted nationwide, accounting for 25.49%. Typical netizens commented as follows:

@69106158: This method is good! It is worth promoting nationwide to restrict the tourist shopping groups selling dog meat with sheep heads.

@If the air has color: should be like this! Like Zhangjiajie! Hope to promote the country!

The third is to express their concern for whether it can be truly implemented, accounting for 23.53%. Typical netizens commented as follows:

@: The key is implementation. How to implement, implementation intensity, and implementation methods are important!

@1 “001:" New rules "are good, but focus on execution.

The fourth is that it is not recommended to report a group when traveling, accounting for 15.69%. Typical netizens commented as follows:

@M 蜓 MTS: Do not follow the group, do not travel with the group.

@这: When you go out to travel this year, you will wait to enter the pit with the group! Just bear it yourself! To blame yourself! You can navigate everywhere in the Internet era! The price is clearly marked! Isn't it good to play by yourself?

Fifth, it means that it helps to enhance the tourism image of Zhangjiajie, accounting for 3.92%. Typical netizens commented as follows:

@: This can be done to improve the tourism image of Zhangjiajie.

Fourth, public opinion review

Recently, "tourists have no reason to return the goods within 30 days of buying goods", which has aroused heated discussion among netizens. Most netizens praise the new travel rules of Zhangjiajie, saying that this will help enhance the tourism image of Zhangjiajie. I hope that the new regulations can truly fall into implementation and promote it all over the country. Some netizens said Try not to follow the group.

From the perspective of public opinion attitude, Zhangjiajie's new tourism regulations have been praised by most netizens, explaining that relevant measures have been properly and deep in time. From the perspective of public opinion development, as of press time, although public opinion has completely faded, some netizens have expressed continuous attention to whether the new regulations can really land. In this regard, relevant departments should also actively promote the implementation of the new rules and better maintain the local tourism image.

Zhangjiajie is a well -known national tourist attraction and national forest park. It has been loved by Chinese and foreign travelers. However, in recent years, unreasonable low -cost tourism and mandatory shopping are discouraged. This kind of chaos not only harms the rights and interests of tourists, but also affects the tourism image of the scenic area, which has a adverse effect on the development of the local tourism industry. The introduction of the new tourism rules of Zhangjiajie this time is conducive to enhancing the local tourism image. In this regard, we resolutely support it and it is better to be strong.

The one -point policy is implemented.After the new rules are officially implemented, the relevant departments are also required to actively supervise the promise of tourism and shopping venues, and they do not regularly return to visitors with returns to visitors.The behavior is severely punished, and the solemn promise of "30 days of no reason to return" with effective law enforcement supervision measures to ensure that the "30 days of no reason to return the goods on the 30th" can be loud and far away.Only by providing tourists with a more convenient, fast and transparent return service, creating a good tourist environment, and allowing tourists to fully protect the rights and interests of tourists, can the "golden signboards" of Zhangjiajie's tourism travel, and then drive the sustainable development of the local economy.(Research Institute of China Cultural Media Group) Responsible editor: Guo Yan

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