Jiulong Town: "Convenience Services+" stands up the Qianqun Lianxin Bridge

Author:Painting Time:2022.08.19

How to make the masses run less or even without running? Since the beginning of this year, Jiulong Town has focused on people's livelihood, insisted on "first -hand chess" in grassroots governance, actively constructed the "convenience service+" trio service system, "finding the door" into the effectiveness of the grassroots governance to "send the door" to open the service The masses "last meter".

Convenience service+a card Hui Huisheng is warmer

Uncle Qin's wife Qinjiakan Village, the wife of Qin family, caused inconvenience caused by illness due to illness, and was busy with housework. Listening to the neighbors said that they could "order" at home, and the village cadres would come to do business, and he tried to call the phone on the convenience service card posted on the door. In less than half an hour, Luo Zhongfu, the secretary of the village party branch, brought the staff to the door. With their help, the couple Qin not only successfully run the relevant business, but also learned many new policies.

Due to the hot weather in the near future, it is inconvenient to go out to work. Qinjiakan Village organized the majority of party members and cadres and returning home students in the summer to issue a "Qinjiakan Village Convenience Service Card" from house to house. The card was printed with the mobile phone number and division of labor of the village cadres. The villagers can call the service telephone consultation and reflect the problem at any time, effectively unblock the communication channels of dry groups, and save the villagers' work time. Up to now, the village has issued 1,380 convenience service cards, providing 370 convenience services, and 17 substantive resolution disputes, which effectively enhanced the satisfaction of the masses and enhanced the happiness of the masses.

Convenience service+on -site running zero distance is more at ease

"You rest assured, let me go to me, let me run for you." On August 12th, after the cadre of Zundao Community, Ma Qiongxiang collected and sorted out the materials and agency procedures, and went to the relevant department's service window to handle it for a villagers. The disability certificate application business allows the masses to enjoy high -quality and convenient services.

Sending the service to the door has become the norm in the Zundao community. The community uses the volunteer service team of party members, and actively conduct appointment services and on -site services in accordance with the principle of "as long as the masses are facilitated to do it, as long as the villagers are authorized". At the same time, organize community grid members, representatives of party members, and resident representatives to take the initiative to sink the front line, collect difficult people such as those who have disabled and unsuccessful people, and elderly people who live alone, and focus on solving the needs of special groups. Convenience service work has been implemented.

Since the beginning of this year, Zundao Community has handled more than 70 on -site service business.

Convenience services+online running less legs are more comfortable

Some time ago, affected by the epidemic, people returning to the country need to complete three days and three nucleic acid tests, and proactively reported to the village to provide nucleic acid detection certificates, health codes, and itinerary code. In order to reduce the trouble of running back and forth, the Tiber Village uses WeChat group to open the "online office", and the villagers have completed the information entry without leaving the house. "We feel very convenient." Speaking of the "online office" convenient measures promoted by Murakami, the villagers praised.

"My door has set up 6 related online service groups and answered 350 people in the masses." Jiang Gang, Secretary of the Party Branch of the Zheanghua Village, told reporters that in order to promote the implementation of the "do not go out of the village", the staff established the relevant industry WeChat group , QQ group, villagers can directly consult and register online. The staff will answer questions and confuses online in time, start the "all -weather" model of convenience services to ensure the smooth channels for "Internet+government services".

It is reported that in order to further simplify processing procedures and optimize business processes, Jiulong Town also continuously promoted online non -contact service platforms such as "Tianfu General Office", "Sichuan Human Resources", "National Medical Insurance Service Platform" and "National Anti -Fraud Center". At the same time, accelerate the guidance and training of online platforms, urge the staff of villages (communities) to strengthen business learning, be familiar with the content and process of work, and truly send the warm -hearted service to the people in the jurisdiction.

Reporter Zhou Yunwen/Picture Editor Li Lian

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