Digital wisdom leads the global leading technology to reshape the urban governance mode

The core of modernization is the core of the times with the times. It is another target for Xiaoshan to reshape the urban governance model with the help of science and technology. As one of the important sources of the Hangzhou urban brain, Xiaoshan started a new journey of "intelligence" early. Today, "digital wisdom cracks" occur in all aspects of urban governance, including digital emergency management, district, towns, and villages. It is greatly improved, and the people's sense of gain is becoming more and more full.

Focus

30 seconds response

1 minute instruction disposal

2 minutes call return visit

As the basic cells of the city, the community that is closest to people's livelihood and also serving people's livelihood is a concentrated manifestation of urban intelligence. Under the wave of digital governance of urban and rural communities, how to use practical innovation as the starting point and explore new experience in urban and rural grassroots governance?

In Xintang, 109,000 residents who joined the "heartless worry", as long as the demand is required on the platform, can get a response within 30 seconds, get the instruction disposal within 1 minute, get a telephone return visit within 2 minutes, get the scene as soon as possible, Treatment. This rapid response mechanism of opinion is derived from the "worry -free" digital governance model launched by Xintang.

The vehicle is blocked by the fire passage and nails; the street lights are abnormal and nail; the conflict between family affairs, nail nails ... Once the common people encounter a problem, they only need to pick up their mobile phones, take photos, and create a nail group in Ping An On the key report, the platform will sign the sending orders and disposal feedback as soon as possible, so that the large and small events will be "echoed" in time. Mr. Yao, a resident of Four Seasons Huacheng Community, admired, "With this governance model, everything we have reflected in our people has echoed."

Relying on the "Yingfengli" platform, Yingfeng Street has established a standardized and easy -to -use data entry system, which not only reduces the threshold for office software in grassroots personnel, but also uses multiple residents to reach the three ends of the phone, SMS, and applets. Effectively make residents feel, considerable, and managed to the community work.

Up to now, the "Yingfengli" digital platform has completed more than 170,000 residents to build files and data combing; intelligent receptions of over 50,000 residents have been conducted, and the satisfaction rate of residents has reached 93.5%; ; Cumulative nearly 170 social workers in 17 communities, saving about 30,000 hours of work.

For the convenience of "Yingfengli" to the lives of residents, Mr. Fu in Jiajing Tiancheng Community claimed praise. "What's the matter in the community, AI digital social workers 'Xiaoying' will call us in time, and will not miss any useful information."

From the original one of each house, one paper, to a mobile phone today, it can be done. Chen Liang, the secretary of the party committee of the Benzan Community: "Yingfengli 'uses the individual of the residents as the' neuron ', the building and the community are' capillaries', and the stream of stream is the central brain transmission vitality of the streets of the street. You can liberate grassroots workers from duplicate work and effectively achieve 'burden reduction and efficiency'. "

Observed

Wisdom engine

Drive urban innovation

What kind of changes will be caused when the city puts the "brain"?

In fact, as early as September 2016, the urban brain traffic module was already put into use in Xinlu, Xiaoshan City. The preliminary test data shows that through intelligent adjustment of traffic lights, the average speed of road vehicles has increased by 3%to 5%. It has increased by 11%in some sections. It has really begun to improve traffic exploration with large -scale data.

Nowadays, entering the Wisdom City Pavilion in the Xiaoshan Science and Technology Center can be deeply felt that the city is becoming more and more "smart". In the "Smart New Xiaoshan" exhibition area, a large -scale visual data screen shows the digital reform direction, stage goals, application areas, special application scenarios, and construction results data of Xiaoshan's smart construction. The core platform of the core platform of "one brain" is clear at a glance. From the three levels of district, town street, and village society, it demonstrates the process of linkage governance.

In 2021, in the first year of Digital Reform in Zhejiang Province, Xiaoshan clarified the development orientation of "Asian Games International City · Digital Zhixin Xiaoshan", and put forward the request to brighten the golden business card of "Digital Wisdom". It is exciting that the "integrated digital cockpit" case declared by the District Data Resources Administration has successfully selected the "Government Information Innovation Achievements and Excellent Cases".

Many people will not forget that on November 30, 2020, Xiaoshan adhering to the first spirit and active exploration, and promisingly released the nation's first "district, towns, villages, villages, villages, villages, and villages." In accordance with the construction ideas of "data can be seen, drilling down, incident can turn, and emergency battles", the integrated construction of 1 district -level cockpit, 22 town street cockpits and 552 village communities cockps.

In the vertical, integrated digital driving realizes the "five -level military system" of the Hangzhou urban brain in the three levels of the district, town, and village. Innovative government decision -making methods and social governance models have realized "data one screen display, an analysis of indicators, conducting a screen linkage, governing a closed loop, scene and a screen perspective", which fully opened up the "last mile" of grass -roots digital governance.

In order to accelerate the popularization of digital cockpies in the region, since last year, the towns and streets have selected personnel to enter the Data Resources Administration of the District to enter the District Data Resources Administration. At present, the cockpit of integrated cockpit has achieved full coverage of all town cockpit standard functions. Based on the digital cockpit, each town and streets have innovated and developed digital governance modules that meet their own needs. The first batch of pilots in the province's "Future Community" is a typical sample of Xiaoshan Digital to build a "future life". Under the empowerment of the integrated cockpit, the six residential communities in the community have comprehensively constructed the "Colorful Cloud Future Community" to achieve the "one -click" of the basic situation of the community and the management information, forming a social management of co -construction and sharing. pattern.

The health of the whole people is an important part of common prosperity. Our district also uses the "health brain" as a carrier to create high -quality, equal and inclusive medical and health services for millions of citizens of Xiaoshan.

Not long ago, after leading a smart sphygmomanometer from the community health service station, Aunt Wang of Merlin Village, Guoli Town completed the blood pressure measurement at home, and the relevant data was uploaded to the cloud in real time. Family doctors can observe her health data in real time through chronic disease management systems. Once problems are found, they will come to the door for diagnosis.

This is an application scenario of "Healthy Brain+Smart Medical". Merlin Village has established electronic health files for 2719 villagers, which can achieve medical behavior analysis and residents' health portraits to provide health services for the masses.

From medical rescue "one -click escort" to "setting up one thing in peace", from the school's "kitchen housekeeper" to the "emergency housekeeper" in the field of safety, from the "healthy brain" to "double carbon brain", Xiaoshan's digital application of Xiaoshan The scene shifted from "test" to "comprehensive advancement".

The problems of repeated law enforcement, cross -law enforcement, and regulatory absence of regulatory are now solved through the reform of the "big comprehensive integration". Xiaoshan adheres to digital empowerment and promotes the reform of administrative law enforcement of "big integration" and the "one network unification" and "One Netcom Office" system to support each other and support each other. Core business system integration.

Taking Ningwei Street Intelligent Governance Center as an example, the law enforcement team has realized physical fusion, and has also realized the entire process management of the acceptance, circulation, and disposal of the "one -network unification" and "One Netcom Office". From the "One Network Tube" system, it can be seen that information from multiple platforms such as grid collection, petition 12345, and town street port docking is clear at a glance. The source of information, event status, and processing progress are updated in real time on the system.

Focusing on the four keys of "regulation of law enforcement matters, reorganization of law enforcement teams, reshaping the law enforcement system, and reconstruction of law enforcement", "first trial and bold practice, Xiaoshan has initially achieved results in the reform of administrative law enforcement, and ran out of the" big comprehensive integration integration "Acceleration of the reform of administrative law enforcement.

explore

Digital wisdom

Rich city perception

Data is the "digital treasure mine" in the new era. It is the most valuable strategic resource in the world today. With the deepening of the construction of digital China, how to make the data elements maximize the value of the times becomes the proposition of the times.

"Data resources are the key to digital reform. As early as 2003, Zhejiang Province launched digital construction in Zhejiang and accumulated a large amount of data resources." The relevant person in charge of the District Data Resources Administration said that how to use data resources well depends on it depends on it. The "new friend" of digital reform -integrated intelligent public data platform, it is not only a supporting general platform for digital reform, but also a channel and carrier for data collection, sharing, and openness. Xiaoshan has strived to promote the construction of digital resources in the region, overall allocation, and high -quality supply by continuously improving the ability of integrated intelligence and intelligent public data platforms.

Based on the strengthening of infrastructure construction, Xiaoshan uses "a net" and "one cloud" as the base to access 156,000 intelligent perception equipment in the region, bringing together 1497 government cloud resources in the region, covering the needs of various types of network construction, weaving secrets, densely weaving The ubiquitous city perception network. By strengthening the use of data resources, Xiaoshan promoted the collection and sharing of public data, supporting 66 application scenarios in the region.

In accordance with the principle of "innovation in one place and benefiting the whole province", Xiaoshan also fully improves its application support capabilities. In the provincial IRS, 13 public components were launched. Serve. "Data security, there is no loss of all." In order to build a data security barrier, Xiaoshan has gathered together to create a "1+1+1" data security system. Through physical isolation, self -examination and self -correction , Eliminate safety risks from the source.

With the continuous deepening of digital reform, its architecture is constantly adjusting and upgrading, but the "1" of integrated intelligent public data platforms has always occupied the primary and critical positions. Focusing on the layout of provincial and municipal reforms, with the key starting point of "setting up a platform and cure data", quantitative signs monitoring, refining the overall synergy, and continuously consolidating the foundation of digital reform, Xiaoshan will continue to light up the road of modernization and common prosperity.

(Text/Chief Reporter: Photo of Tong Zhihui/Reporter: Fan Fangbin Tang Ke Editor: Yang Jin)

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