Affection "All -weather Online" to build a people's livelihood "Lianxin Bridge"

Wang Yang is the director of the Comprehensive Office of Haidian Town. She has 10 years of urban management and inspection team experience. After starting the losses throughout the city, she leads the department and led the staff of the department to devote themselves to the job of the job. Only 2021 is 2021. Only 2021 One year, Haidian Town had a total of 5 times in the city's top 100 in the city -level assessment. In Haidian Town, the acceptance of the vote became a "Lianxin Bridge" for the fact that private affairs and the people. At the Beijing Municipal Rescue Conference on June 7, Wang Yang was rated as "Beijing's acceptance of an advanced individual".

Prepare to deal with unexpected demands at any time

As an innovative exploration of refined governance in Beijing, the acceptance of the law has become an important channel for the communication between citizens to communicate with the government. It is also her original intention and behavioral guide.

Wang Yang put the masses' things first, no matter what time, as long as she received the masses to report that she always went to the scene to check the actual situation as soon as possible and listened to the opinions of the masses. For example, the masses reported that the lighting of the lights in the area was insufficient and the sound of the square dance sound was disturbed.

In order to better solve the problems reflected by the masses and find a better solution, Wang Yang took the initiative to disclose his mobile phone number and actively add the WeChat reflecting people. "My mobile phone is turned on for 24 hours. Make a reflection of people. Wang Yang's mobile phone was turned on for 24 hours, and was prepared to deal with unexpected demands at any time. She could not handle the special classes or the second -level units could not be solved. She responded at any time and scheduled at any time.

Due to the various demands of the masses, sometimes multiple functional departments need to cooperate with each other. She has a 10 -year urban management and inspection team experience. She plays a business expertise, exerts the role of models, improves the work process, and actively communicates with the masses. With the efforts of Wang Yang, the acceptance of Haixian Town, that is, the work of doing work in the local people has become the "Lianxin Bridge" that "the people call, the government has some responses;

Improve service levels to solve the demands of the masses

There are no small things in the interests of the masses, and they pay attention to people's livelihood everywhere. Wang Yang said: "Citizens 'demands' online ', and the expectations of the reception is also" day and night listening to' '' always on the road. " Coordinator can improve the level of serving the people in the tribute to solve the problem. "

To this end, Wang Yang insisted on following up all difficult claims, and tried to do everything possible to coordinate all departments and units to handle it. For example, most of the fitness equipment at the west side of the Yuxi Longyuan Community has rusted or damaged, and residents reported that they wanted to replace the old damaged fitness equipment. After verification from relevant units, the fitness equipment in the public green space on the west side of the Yuxi Longyuan Community was donated to the Qinglongqiao Village Committee by the Beijing Municipal Sports Bureau for free in 2006, and it has been used for 15 years. After understanding the situation, Wang Yang immediately coordinated the relevant departments and secondary units. According to the degree of damage and the needs of the masses, children's sliders, fitness cars, dual -position twisting waists, leading trainers, knee joint trainers, table tennis tables, etc. 10 sets of fitness equipment.

After replacing fitness equipment, some people found Wang Yang said that the previous sitting equipment was demolished, hoping to increase the supine lying equipment. Wang Yang learned that the original lying equipment was produced by the manufacturer in 2002 and is no longer produced. Therefore, it has not been replaced after removing the old supine equipment. In order to satisfy the masses, Wang Yang coordinated the relevant departments to contact the units, and finally found a sit -up equipment from the inventory of one of the units, and immediately coordinated the equipment to the public green space on the west side of Yuxi Longyuan for installation to meet in time to meet the timely satisfaction Mass needs.

"People are looking for you to trust you, so we have to afford the trust of the people." Wang Yang said, "It is inevitable that you have to face the difficulty of the work. Emotional, I will set up a reflecting person to consider, communicate in -depth communication, and understand the reflection of people's ideas. If for reasonable demands, I will actively coordinate all departments and second -level units to help reflect the problem of people solving problems. If it is unreasonable, it is unreasonable. Intellectual, I will also give the lawyer, etc. to give the reflected person -related interpretation, soothe the emotions reflecting the emotions, and try their best to improve the sense of happiness, gain, and security of the masses. "

Improve the work efficiency

Although Haidian Town has the top 100 in the city at the city level in the city -level assessment of 5 times, the district -level "direct distribution+transfer" comprehensive results in the region of the 29 streets and towns in the region have 4 times in total, and 6 to 10 are in total. Three times, but in the face of new challenges, especially in the core area of ​​the unique "Sanshan and Five Garden" areas in Haidian Town, the problem of the demolition and relocation communities in environmental improvement items has also followed, especially prominent and difficult, more difficult.

In the face of the challenge, Wang Yang said: "As an innovative exploration of the refined governance of Beijing's urban urban, the response responds to the big things that are related to the people's livelihood. The focus of work. At present, we can train and publicize the regulations through the answer sheet, the issuing litigation, that is, the working log, and the post -lotication of the work. "

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