Reporter helps 丨 How to buy water online and buy qi, the official reply is here

Reporter Ye Xiaomin

"Water supply companies cannot provide online water purchase business." How to buy natural gas online? "Recently, on the" Pomegranate Cloud 12345 Asking Political "platform, netizens have more messages on buying water and gas purchase. To this end, the reporter interviewed the relevant person in charge of Urumqi Water Industry Group Co., Ltd. and Xinjiang Gas Group Co., Ltd. how to buy water and gas during the citizen's home.

Wang Junfeng, deputy minister of the marketing service department of Urumqi Water Industry Group Co., Ltd., introduced that at present, within the city of Urumqi, the formal user of signing the "Urban Water Supply Contract" with Water Industry Group can pass the WeChat public account, Alipay, and Telecom Easy through the Water Industry Group WeChat Group Payment, Urumqi Bank, Agricultural Bank, China Merchants Bank and other third -party online APP payment.

This part of the user of the water industry group is directly managed by the WeChat public account "Urumqi Water Industry" and binds the account number in the "Urumqi Water Industry" → "My Water". You can also log in to the "Alipay" → "Life Payment" → "Water Fees" and enter the user number to achieve online payment.

In addition, the intelligent IC card water meter users directly controlled by the aquatic industry group must apply for recharge business through the counter of the water industry group toll hall during the static management. Volunteers and community workers can handle it. Users who recharge each property company need to contact Property recharge.

Liang Chunmei, the person in charge of the customer service department of Xinjiang Gas Group's production and operation department, introduced that the Xinjiang Gas Group has a multi -channel broadening method. At present, there are three main methods for purchasing air purchases online, all of which require the support of related equipment. One is to hold a new burning recharge treasure to buy gas. This service needs to buy a professional card reader. After the recharge, the gas IC card is inserted, and the gas is purchased through the Xinjiang Gas APP. One is to buy Qiqi through the Urumqi Bank Xuelianbao. After buying a professional card reader, residents can purchase natural gas in the relevant services in the Urumqi Bank APP. Another way is to purchase natural gas through TV. This business is provided for users who use China Telecom to buy TV services. After handling China Route ITV Telecom payment box, residents need to buy gas residents. They can provide convenience services based on the TV interface. Content, recharge payment.

According to Liang Chunmei, residents who do not have the above three types of payment equipment still need to adopt offline payment models. During the citizen home, volunteers and community workers can go to Xinjiang Gas Group Customer Service Business Hall, five regional branches customer service business hall, and The 24 -hour ATM machines in each business hall are handled on their behalf. At the same time, it can also be handled on the 83 outlets of Urumqi Bank and 463 ATMs.

In addition, Xinjiang Gas Group has distributed 3516 gas recharge treasures to the community. Residents can contact the community volunteers to buy gas through the gas recharge treasure. In response to the large demand for residents, Xinjiang Gas Group will arrange convenience service vehicles to enter the community to provide residents with gas purchase recharge services.

It is worth noting that during the home of the citizens, Xinjiang Gas Group opened a special group such as gas users with an emergency gas purchase, and the gas users with less than 10 cubic meters and the elderly. The service vehicle enters the community to help residents supply gas.

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