"Three Optimization" of social security services and benefit the people and benefit the people

In the near future

Many citizens have discovered the service hall of the Municipal Human Resources and Social Affairs Bureau

The hall becomes brighter, tidy, neat and standardized

It is understood that since this year

The Municipal People's Social Affairs Bureau focuses on optimization

Service scenario, service process, service quality

Efforts to practice the role of "business environment builder"

Continue to improve the "satisfaction" of the masses

Optimize service scenarios to standardize and more afford people

At the end of last year, the Municipal Human Resources and Social Security Bureau incorporated the upgrade and transformation project of the service hall into the top ten projects of Chongzhou happy and beautiful life, and re -entered the hall to standardize and close the people. The reconstructed lobby, window construction, window configuration, visual recognition all realize standardization, the visual effects are bright and clean, the convenience facilities are complete, and the satisfaction of the masses has been further improved.

Optimize the service process "one -stop" more convenient people

The Municipal Human Resources and Social Affairs Bureau integrates comprehensive social insurance service scenarios, provides a comprehensive service of full -chain of social insurance, establishes a "social tax medicine" joint service mechanism, realizes the "one -stop" society with high standards to build a "one -stop" society with high standards Insurance comprehensive service living room, comprehensively improve the allocation of overall software and hardware equipment.

Si Xiaomin City Social Security Bureau Business Acceptance One Deputy Section Chief

The Municipal Human Resources and Social Security Bureau improves the "satisfaction" of insured enterprises and the masses from three aspects: the implementation of the comprehensive teller system, the optimization of the business environment, and the optimization system: the business unified by the business that the past needs to handle multiple windows, once, once, once, once, once, once, once, once, once, once, once, once Termination; installation of high -picked instruments and signing boards, more than 95%of the business no longer collects paper documents; realize the in -provincial business general office, you can jointly handle the suspension of insurance in cities and states in the province when participating in the insurance. Household registration.

Optimize service quality to the community to benefit the people

At present, citizens can not only quickly handle social security business in the service hall of the Municipal Social Security Bureau, but also can also handle it at the village (community) in front of the house.

Ma Wenqing is a resident of the Huishu community in Chongyang Street. She thought she would bring a lot of information to the Human Resources and Social Affairs Bureau. When she came to the community to inquire about the situation, she got unexpected surprises.

Ma Wenqing

It turned out that the social security business could be handled in the community, and the staff quickly helped me to do it.

Municipal Human Resources and Social Affairs Bureau in accordance with the "1+26+N" mode

Establish a city -level service center

26 town -level service centers (sub -centers)

N village -level service centers

198 Personal Social Public Service Center

Construction of the "15 -minute service circle" of the public service of the humanity society

At the same time, innovate the pilot of "human society services" into the community

Director of Wang Yuanqiao Social Security Service Center

In the next step, we will send the policies, employment positions, and employment training of the human society to the community. At the same time, the community commissioner will pay attention to the hot issues that the masses have strongly reflected in time and improve the quality of human social services.

Reporter: Yang Ruizheng

Edit: Zhang Shihai, Zhang Hao

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