The "Pomegranate Cloud 12345 Ask" platform opened the epidemic situation to help the area for the first day of the masses' demands, and a group of a group was solved.

Pomegranate/Xinjiang Daily (Reporter Liu Yiming reported) On August 16th, the "Pomegranate Cloud 12345 Ask" platform opened the epidemic area for help. strip. At present, the issues reflected by netizens in the asking area of ​​the epidemic have been directly connected to the preparation of the epidemic prevention and control work headquarters at all levels. Some netizens have been answered and resolved by relevant departments. At the same time, the pomegranate cloud/Xinjiang Daily reporter quickly followed up the emergency demands such as medical medicine and other people, and properly solved a group of problems that needed to be solved.

"On the afternoon of August 16th, I released a demand for the" Pomegranate Cloud 12345 Ask Guanzheng "platform to ask for a request to return from Kashgar to Macagatti. I did not expect that the staff of the relevant departments to give me a detailed answer that night. "On August 17, Mr. Tang, a pomegranate cloud user, said gratefully," This direct area was established in a timely manner to quickly solve the problems in front of the people. "

In order to meet the current needs of the prevention and control of the epidemic, further unblock the mass complaint channels and improve the efficiency of solving problems, on August 16th, the "Pomegranate Cloud 12345 Assent Political" platform set up an epidemic situation for help. The work headquarters adds a fast channel to solve the problem of the masses' "urgency and sorrow".

"I am currently in Chongqing, I want to fly straight to Kashgar, and then return to Maggati from Kashgar, but because of a new round of epidemic in Xinjiang, I don't know if I can go back smoothly. During this period, I did not get a satisfactory answer on many platforms. "Mr. Tang introduced, and later learned that the" Pomegranate Cloud 12345 Ask "platform set up an epidemic -seeking area for help, and he left a message to write down his demands, and got detailed answers that night. "There is an official reply, and I have the bottom of my heart. Now I have already set the ticket on the 21st flight. This matter is in place, and I must give a praise to the pomegranate cloud."

On the evening of August 16th, Ms. A, a citizen of Urumqi on the "Pomegranate Cloud 12345 Invoicing" platform outbreak, asked for help to buy tire protection medicines, pomegranate cloud/Xinjiang Daily reporter immediately transferred the message to the Urumqi Medical Insurance Bureau. A medical institution in Urumqi has this medicine. At noon on August 17, Ms. A's community sent a special car to this medical institution to pick up the medicine. "The speed is fast and the service is very thoughtful. I am very grateful." Ms. A said.

"Pregnant women have successfully arrived at the hospital and produced, and various vital signs are normal." "Netizens who stayed in the hospital have been taken home by the community safely." When the netizens' demands were resolved, they found that the problem of "urgency and sorrow" reflected by netizens was being promoted quickly.

Since August 10, the "Pomegranate Cloud 12345 Assenting Government" platform has received a total of more than 2,000 netizens. Netizens across Xinjiang reflected the problems such as travel, supply, stable price, and medical treatment during the epidemic. Through the establishment of an epidemic, the pomegranate cloud/Xinjiang Daily reporter quickly followed up the emergency demands and other methods, the "Pomegranate Cloud 12345 Assent Political" platform efficiently promoted the solution of a group of "urgency and sorrow" issued by a group of people.

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