Gaomi City Health and Health Bureau creates a brand of "seeing a doctor without worry" to enhance the sense of gain and satisfaction of the masses

Since the beginning of this year, the Gaomi City Health and Health Bureau has regarded the improvement of the masses to see a doctor as an important livelihood project, enhance the quality of medical care, brighten service brands, pay close attention to the industry style, and focus on solving the hot and difficult problems of the people's attention. promote.

Create a brand of "seeing a doctor without worry" and enhance the sense of gain of the masses

Formulate the "Implementation Opinions on Comprehensively Promoting the" Worry -Free "activity and focus on improving the satisfaction of the masses". Promote the "Internet+Home Nursing" service model, and provide "takeaway" on -site service such as on -site, rehabilitation care, health guidance, and slow illnesses. Create an Internet discharge of follow -up cloud clinics, post -clinics management centers, specialist clinics and other people to benefit the people. All hospitals above the city have set up a "one -stop" service platform to set up a green medical channel to implement patients with special groups. All urban hospitals have all set up a general doctor for medical treatment to effectively improve the level of medical services. All 2392 parking spaces in the city's medical institutions all realized 24 hours of free opening, maximizing the parking needs of patients with medical treatment and accompanying personnel.

Focus on connotation improvement, optimize technical ability

Since the beginning of this year, the Gaomi City Health and Health Bureau has introduced more than 2 million yuan, and has been equipped with medical equipment such as ambulances, ECG monitoring such as ambulances, ECG monitoring, to improve the standardization of grass -roots medical institutions. 229 professional and technical personnel are planned to recruit, and 131 domestic authoritative experts will go to Gaomi City to take a consultation every month. They will send 84 municipal direct hospital experts to the grassroots hospitals to serve. study. Continue to carry out remote consultation work, citizens can enjoy the high -quality services of provincial and Beijing top experts at their doorsteps, and try their best to meet the masses' needs at the grassroots level. Strengthen the construction of key specialties and basic disciplines such as neurosurgery and hand -foot surgery of the people's hospital, hand -foot surgery, the Department of Cardiology and orthopedics of the Municipal Traditional Chinese Medicine Hospital, and strive to create provincial -level clinical specialty specialties. Strengthen the construction of emergency emergency system, set up first aid stations in 4 health centers to meet the requirements of 10-20 kilometers of emergency service radius. Establish a municipal -level Chinese medicine appropriate technical expert training team to penetrate the grassroots at the grassroots level to conduct tour training for rural doctors.

Do a good job of people's livelihood and implement the Huimin project

With children, maternal mothers, elderly people, chronic disease patients, etc. as key groups, the 1 -year -old child with free chickenpox vaccine, free maternal prenatal screening, "two cancer" screening for women with a maternal maternity, the influenza vaccine of the elderly, the elderly Human health check, diabetic health management, and hypertension health management projects have continued to carry out comprehensive and comprehensive development of patients with severe mental disorders, early treatment of treatment costs for patients with severe mental disorders, early treatment of colorectal cancer in appropriate age, and genetic testing sieve Check out various people's livelihood. It covers 323,000 people to truly do practical things and solve problems for the masses, effectively and effectively improve the awareness and health level of the masses, and open up the "last mile" of health services.

Broaden service channels and build a multi -dimensional communication mechanism

The Gaomi City Health and Health Bureau draws about 4,000 patients per month to conduct a satisfaction of the satisfaction of satisfaction. The "Dean has an appointment" hotline once a month. All medical institutions in the city have set up the seats of the dean, solicited the QR code, and the small procedures for "scanning the code" to facilitate the public. Concentrate to organize experts from municipal hospitals to go deep into township markets and community service centers, free health guidance, medical treatment and medicine; organize township medicine "home visits" to serve the people, ask the people, and popularize health knowledge. This year, there have been more than 1 million patients who have returned to visit, more than 110,000 visits to resident residents, and organizing community free clinics and preaching of health knowledge to preach, benefiting more than 800,000 people.

Establish a sound mechanism and strengthen the implementation of responsibilities

The main person in charge of the establishment of the bureau is the group leader to see a doctor to see a doctor's satisfaction rectification rectification and improvement work leadership group, and implement the leadership cadres at or above the scientific level to rely on the responsibility system to participate in the satisfaction of the masses to see the doctor's medical treatment. Next, the "Special Rectification Plan for the Highlight of the Communist Party in the Field of Minsheng" is issued to formulate the work tasks to match the table, and clarify the responsibility department, the person in charge, and the time to complete the time. Establish a monthly scheduling of the main person in charge of the implementation bureau, the person in charge of the person in charge of the person in charge, and the monthly on -site supervision and inspection mechanism of the science and technology cadres, and link the satisfaction of satisfaction with medical personnel title, performance distribution, and evaluation of primary trees to further strengthen "satisfaction satisfaction "Evaluate the application of the results.

(Supply: Gaomi City Health and Health Bureau)

- END -