Many banks in Shanghai are full of queues, and the elderly come to line up at 2 am

The window handling business is limited to 40 daily numbers, and the automatic withdrawal machine is good and bad. At 2 am, the elderly moved to the small bench and waited for the ranking. It was "unparalleled" at less than 5 o'clock.

The above scenario reflects the current compression service time of various banks in Shanghai. At the same time, it takes various measures to restrict the citizens who handle the business to avoid the gathering of people. Essence

The elderly came in line at 2 am at 2 am

From June 1st, the outlets of various banks in Shencheng have gradually resumed their business. In the past few days, the elderly people who handle business at the entrance of some bank outlets lined up for a long team. According to the Shanghai TV News Comprehensive Channel report, Ms. Zhang recently reported that Xu Huixing, a bank on Tianxiangqiao Road in Xuhui District, has been in a long queue since early June. There are still many elderly people waiting in line outside the door. Among them, there are some old -age elderly people with white hair. Often, the team is often row for several hours. There are even old people with crutches in the picture ↓

According to the Xinmin Evening News, at a bank business outlets at 1615 Pudong Avenue, Pudong New Area, the bank window handling business is limited to 40 daily numbers. Nearby residents, especially the elderly, save money, withdraw money, transfer money, and even pay for hydropower and coal fees. They tossed back and forth for many days, and they still cannot handle them. This makes them suffer. A 78 -year -old gentleman often handles the business at the business point, especially to receive pensions every month. At 1:45 pm on June 13, he arrived at the business hall to take out a three -month pension, and also prepared to handle related fixed and daily savings business. But dozens of elderly people at the door lined up.

"The withdrawal machine next to the gate is broken, and the bank card with the elderly is swallowed. Everyone can only line up in the window to handle business." After asking, the old gentleman learned that only 40 numbers were placed in the bank window every day, and they came in line at 5 am at 5 am. Nothing can be received. Cali has not received the retirement salary for several months. The banking business that has been delayed for several months has to be handled. Deposits, withdrawal, transfer, transfer period ... Everyone has the urgent matter of each family. The old people couldn't let go, and would rather sit at the door of the bank in the early morning. Even if the 40 numbers have been finished, they still refuse to leave the line and wait for the unexpected "plus number". At the entrance of the business hall, the reporter asked that the bank business window did only put only 40 numbers every day, and it had been issued early in the morning, and the outlet was only the only bank business window. The staff confirmed that by checking the monitoring, there was indeed an old man who came to line up at 2 am, and he could not get the bank window number after 5 o'clock. When the reporter asked "whether the outlet can put more numbers", the staff's face was full of helplessness. "This is the 40 single business, we all have to work overtime every day to finish, and the delay is the norm The business should be completed at 4 pm every day, but at least 5 or even 6 o'clock, the rest time at 2 hours at noon is also filled with the normal business reception. "Looking at the elderly who lined up outside, we really dare not stop!"

The bank staff is also helpless

The line that lined up does not accept an example. According to the Jiefang Daily, the citizen Qin Lao said that in order to go to a bank to apply for a passbook and withdrawal business, he ran through several outlets near Zhaojiabang Road in a few days. It wasn't when the bank had stopped receiving customers from letting go, or the bank said the number had been issued that day.

At 10 o'clock on June 14, a reporter from the Jiefang Daily came to a bank branch at the intersection of Xiaomuqiao Road, Zhaojiabang Road. There was no one in line at the door of the bank, but the two staff members and a cordon stopped the entrance. Can I enter the business? The staff pointed out the note on the line of the police ring, which reads, "Today's numbers have been issued." After a closer look, the outlets were opened for 2 and a half hours a day in the afternoon, and from 11:30 noon to 1:30 pm, it was the "elimination" time. In order to prevent personnel from gathering, the bank adopted a way to distribute numbers. The 30 numbers each in the morning and 60 numbers were completed together when the door opened in the morning. The staff said that citizens can come to handle the business at the estimated time after getting the number, and they do not have to wait in line outside the bank. She instructed the reporter to wait in line to pick up the number the next morning, or go to other outlets to try it. Not far away, there is also a bank outlet at the intersection of Jiashan Road, Zhaojiabang Road. Many people were crowded at the door of the bank. The two staff members kept explaining to the people that the 30 numbers in the morning had already been released, and they needed to wait at 1:30 pm to re -put their numbers. An old man said that she needed to cancel the credit card and had to handle it on the counter. For this reason, she had already come twice, but they all fluttered. "Opening the door at 9 am, someone is waiting in line at 7:30, it is too difficult to grab." The old man complained that it was not easy to pick up the number. The staff advised her to come back early in the afternoon. The old man asked: "Who can eat for half an hour below the big sun?" Many banks gave similar explanations. In order to implement the requirements of the epidemic prevention and control, the bank reduced the service time and reduced the service window, resulting in service capabilities, leading to service capabilities. There was a decline, and the bank staff said it was helpless.

Can prevent control and services take care of it?

Why do banks be limited to business? According to the Xinmin Evening News, bank customer service staff said that this is the best management method to deal with the current situation. Try to minimize the risk of epidemic prevention and control caused by the gathering of personnel. The other party suggested that the elderly can ask their family members to handle it online or operate through the ATM device of the outlets. Citizens have different views on banks. Some citizens believe that it is understandable that banks are currently taking a certain amount of flow -limit peak measures to avoid people gathering, but it is questionable whether the service time and service windows have also greatly reduced whether it is necessary. During the interview, the reporter also asked some bank outlet why the business window did not open all out. Some of the staff responded that "no one", some called "usually two windows." Some citizens suggested that after the bank outlets resume business, citizens who came to handle business were more than usual. Epidemic prevention measures should be upgraded, and services should also be "upgraded". Banks should reasonably arrange "elimination" and other links to avoid excessive occupation of service time. At the same time, the window should be guaranteed as much as possible to ensure that the service is "continuously file". It is understood that, in response to the current problem of the bank's queue for too long and difficult business, the banks have arranged outlets to extend the daily service time, and it is recommended to promote the practice in a larger scale. Source: Daily Economic News

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