Dingcheng: "Four One" measures to help the rural home pension -door -to -door service to increase efficiency

On August 15th, a home -old care service agency in Dingcheng District, Changde City was the old photo guard Yin Juxian in the house of Uncle Zhu in Fugui Ping Village, Guanxi Town every Wednesday morning to help him wash his hair and take a bath, clean up his personal and home health After busy, make delicious meals for the old couple. Uncle Zhu and his wife are both in their 70s and disabled elderly people. In the past two years, my wife accidentally broke her life and could not take care of himself. The only son worked in a county in a county and could only go home to visit his parents. The most headache for this family.

In 2020, Uncle Zhu and his wife applied for review to become the target of the Dingcheng District Government's purchase of basic pension -door services, and the problem that plagued the family was effectively relieved. In addition to basic service content such as helping Jie, bathing, and food assistance, Uncle Zhu can also provide product purchasing, paying water and electricity fee, accompanying medical treatment, cleaning and sorting of seasonal clothing, reservation of water and electricity maintenance, haircut, haircut, haircut, haircut, haircut, haircut, and haircuts. Wait for personalized services.

For the elderly who are inconvenient for the elderly

Dingcheng Jiangnan home care for the old technicians to help the elderly check and repair electrical lines

Dingcheng District has a permanent population of 830,000, of which 655,000 are agricultural, the elderly population of rural areas is 139,000, the base of the elderly in rural areas is large, and there are many empty nests and left -behind elderly. In order to solve the problem of home care care of the elderly and elderly nest elderly people like Uncle Zhu and elderly empty nest elderly, in 2019, Dingcheng District launched the principles of rural home care for rural home care in accordance with the principles of government support, professional institutions, market -oriented operations, and piloting. On -site service. After three years of exploration and practice, the home pension -door service model of "list type+signing+informatization" has been formed.

Clarify a list to make the service more finely standardized. In 2020, the District Civil Affairs Bureau and the District Finance Bureau jointly issued the "Implementation Plan for the Pilot Service Pilot Service of Home Pension on the Dingcheng District", which clarifies the aid, bathing, helping cleaning, chatting, security, assistance, helping music, helping music, helping, helping, and helping. There are more than 60 basic pension -door service lists such as 10 major categories such as learning. At the same time, the scope and projects of government purchase service objects are announced, and the standards for social service charges will be publicized. To meet the individual service needs of the elderly.

Build a platform to insert the wings of information for the service. Relying on the Construction Bank's peaceful care service platform, we have established and operated the home -based service information platform of Dingcheng District, and realized the full -process information management of service placing orders, institutional dispatch, service object evaluation and service quality tracking and confirmation. At the same time, the service duration, service process, and service quality of professional institutions, professional institutions and regulators are used to achieve real -time supervision of the guardians.

Create a team to make the service professional and warm. In order to build a high -quality home caregiver, professional institutions conducted comprehensive assessment from many aspects such as age, physical fitness, cultural level, and personality characteristics. Essence The District Civil Affairs Bureau incorporates home -care caregivers in the region's pension caregivers. It organizes at least once a year on -the -job training to achieve the job training rate and job training rate. Professional service agencies signed a service agreement with the elderly to clarify a careman to fix the elderly in a region, allowing caregivers and elderly to establish long -term stable service relationships and realize family -like services.

Establish a mechanism to strengthen performance evaluation and supervision. In addition to the use of information platform supervision, the district civil affairs and district finance also commissioned third -party professional institutions to carry out service quality performance evaluation and satisfaction evaluation. The evaluation and evaluation results are strictly linked to the cost of the government purchasing service objects and related support subsidies to promote the elderly service service service. The subject continues to improve service quality.

At present, the elderly people who have enjoyed home care for home care for the elderly area have increased from less than 100 in the early period of 2019 to nearly a thousand. The government invested a total of more than 3 million yuan in basic pension services and various support posts. Professional pension services to the door have improved the quality of life and improved the happiness index of rural elderly people in need. (Correspondent Zou Rong))

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