The company's response to the member's name was written as "beast": the pharmacy system was wrong, apologized and strengthened management

Jimu Journalist Ding Wei

Video editing Ding Wei

Recently, when Mr. Li in Changsha, Hunan, he found that his name was written as a "beast" by the pharmacy.

Customer name is written as "beast"

On the morning of August 16th, Jimu Journalists contacted Mr. Li, who said that he was an old member of the pharmacy, but he did not know when his name was changed to "beasts". Mr. Li told Jimu Journalist that after discovering strangeness on August 4, he has been recalled whether he offended who the pharmacy. "I know that it has been a long time. After being discovered, they promised to change it. It should have been changed. The staff of the pharmacy also contacted me and said that they would apologize in person." Mr. Li said.

It is understood that the pharmacy involved is a large -scale chain pharmacy in Changsha.

On the morning of the 16th, Jimu Journalists called the headquarters of the Da Pharmacy Company involved. The staff said that after learning about the wrong name of the member name, the company conducted an urgent investigation. It is found that the store was originally a large pharmacy Yuelu store. The wrong member name was caused by the error of the original large pharmacy system. "The company has just acquired the store this year, and has been urgently investigated and has strengthened system management. At the same time, the company is willing to communicate and apologize with customers sincerely." The staff member said.

- END -