Walking in front of the new bureau ｜ Liaocheng 36 water -gas franchise units all realize the "full online office"

Editor's note: Keep in mind that the instructions are entrusted to the front, and the mission will start a new game. From August 16th, the News Office of the People's Government of Liaocheng City organized a series of press conferences of "Walking in the New Bureau -Optimized Business Environment", summarizing the results of optimizing the business environment in various fields of Liaocheng this year, and in the city Create a good atmosphere of "everyone is a business environment".

Qilu.com · Lightning News, August 16th News On August 16th, the press conference of "Walking in the New Bureau -Optimized Business Environment" press conference (first session), the Municipal Urban Management Bureau's fourth -level survey was held. Members Tang Anqiang introduced Liaocheng's continuous optimization of the work to obtain the relevant work of water and gas.

Tang Anqiang said that the Municipal Urban Authority insisted on optimizing the service process of optimizing the water newspaper in water, continuously improving user satisfaction in the important position of reform, and promoting the system with "industry supervision" to create a new model of convenience, fast and efficient service. Essence

Promote the "two minus and 20" services, and continue to deepen the process of processing

The water and gas newspaper was reduced by the user's application, on -site exploration, and acceptance of water/ventilation. Significantly reduce the time limit of the full process of water ventilation. Within 3 days of no external engineering, the water ventilation ventilation is completed. If the outer engine is within 50 meters, the water ventilation does not exceed 5 days, and the outer project is within 200 meters. The water ventilation does not exceed 10 10 Heaven, the implementation of administrative approval of the water -gas municipal access project online parallel and integrated approval. To implement the user's application for "zero materials", you only need to provide contact information to on -site service. Adhere to the "zero costs" of water and gas newspapers, all the construction costs of the red line connected to the public pipeline network by the user building area are borne by the specialized unit.

Strengthen the integration of hydropower warm faith to achieve "one -stop" integration service

Vigorously promote the integration of the public service business of hydropower warm and believers, incorporate it into the "one window" and "one living room", and change the "mass running back and forth" to the "departmental coordination office". Establish a "Hydropower Warm and Heating Public Service Window" in the city's administrative service hall to actively create "hydropower and warm -hearted municipal public service zone" and "integrated service meeting living room", implement public service processing process standardization and simplification, establish municipal public services "One form", realize the "package type" and "point -based" service. In July this year, eight shared business halls were established in the city urban area to handle water supply, power, gas, heating, communication, cable TV, drainage, dating, repaired, complaints, etc. for the masses. All counties (cities, districts) and municipal development zones are being constructed simultaneously. Eight have been built in Pingping District. Before the end of August, the city will build at least 28 shared business halls to create new and efficient convenience service scenarios.

Accelerate system upgrades and improve the level

All 36 water -gas franchise units in the city have all realized "full network office" and "One Netcom Office". Through the methods of Shandong Government Service Network, Ai Shandong APP, WeChat public account, etc., set up online reporting, query, payment and other business modules to allow users "Palm" and "online work" have become the norm. Completely complete the upgrade and transformation of the intelligent system, establish a comprehensive smart management system covering the installation service, engineering construction, operating dispatch parameter monitoring, automatic control, customer service and other comprehensive smart management systems, and realize online tracking monitoring services online.

Promote the "help office" of the entire process, and be a "shop primary two" that serves the masses

By receiving relevant system data push and participating in design scheme review, etc., you can obtain project access requirements in advance and track the progress of project construction. Project users can realize the service on the door without applying. Since last year, the water -gas franchise unit has taken the initiative to serve 1389 times to do a good job of policy promotion and design guidance services for users. If the entire process is promoted, the access project involves administrative approval of planning and road mining, shall be responsible for the procedures for the procedures. Specify the customer representatives of each business of the franchise unit, uniformly organize investigation, plan determination, cost payment, engineering acceptance, etc., implement on -site office, and improve the efficiency of handling. Since last year Services in exchange for users with peace of mind and comfort.