"Child, hurry up the aunt's hand!"

Recently, at Baotou East Station

After a boy gets off the car, he goes away with his family

Fortunately, I was discovered in time by railway staff

Eventually help boys and mothers reunite

On the day of the incident, a boy in a blue sportswear on the platform looked confused and kept looking at it. Gao Yan, a passenger transport in Baotou East Station, who is receiving the train, took the initiative to ask the specific situation.

Asked that the boy was a train with his mother and was ready to stand under Baotou. When the train was about to reach Baotou East Station, the mother went to the bathroom. The boy heard the train broadcast and thought that when he arrived at the station, he hurriedly got out of the car.

At this point, the train's mother was driving. Gao Yan thought of a train that was about to drive to Baotou Station 5 minutes later.

After asking the child's mother's contact information, she immediately called the phone and told the child's mother to wait for the child at Baotou Station.

"Child, hurry up with the aunt's hand!" As she took the child's hand, she contacted the platform passenger with a radio, handed over the specific situation of the boy in advance with the train captain, and trot all the way to the fourth platform.

After the boy got on the car, Gao Yan told the boy's mother the specific number of trains, carriages and other information by the boy's train for the first time.

It wasn't until the train left that she left with confidence. In the end, the boy and his mother successfully met at Baotou Station.

Gao Yan, 32, served at a communication station of a military region. After entering the road in 2011, he came to Baotou to work in passenger service.

After joining the work, Gao Yan knew the importance of passengers in passengers, and always made every effort to solve problems for passengers.

Last winter, a passenger who went to Qinghai put the official document on Baotou East Station. There were many important documents in the bag and a check worth 500,000 yuan.

After receiving the passengers for help, Gao Yan helped find it for the first time and finally found a briefcase.

In the 11th year of the road, Gao Yan received more than 10 noodles, more than 60 gratitude letters, and more than 50 praise orders with his enthusiastic, thoughtful and serious work attitude.

Where there are passengers need, there is Gao Yan. With her sincerity, she made more passengers feel the temperature and strength of the "People's Railway for the people".

High swallow

What you run

really beautiful

Supply: "People's Railway" Newspaper Co., Ltd. Inner Mongolia Reporter Station (Hohhot Bureau Group Company Rong Media Center)

Wen Tu/Video: Zhang Yuchen Yan Fengjie Mawei Wenfu Music Zhang Zihao and Lu Qi

Edit: Jin Xuanmei

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