Beijing Radio and Television Bureau implemented five new measures for the people

The Beijing Radio and Television Bureau launched on the "good bad review" system to implement five new measures to ensure the smooth operation of the system. The first is to consult the hotline service accuracy. External consultation hotline telephones implement special personnel responsibility. After answering the phone, the phone is enthusiastic, enthusiastic, and kind, and follows the guidance of the people to understand the procedures and methods of the work, and conduct telephone guidance services in a timely manner. The second is to inform the standardization of the problem. Further regulate the work of reviewers in accordance with the law, the problems need to be refunded during the review process, and the refraction of the informing problem is comprehensive and accurate. Strictly implement a one -time notification, and increase the informs of the refunds consulting telephone and consultant to facilitate the people who work at any time at any time. connect. The third is to see the application procedure. In a timely manner, the problem that is prone to errors in the examination will be found in the examination, and the online declaration is made to read a picture. It is time to make MP4 small videos to facilitate the people to understand the online declaration procedure and steps. The fourth is the professionalization of the park service. Promote the pilot work of government services into the park, conduct professional training on the staff of film and television parks, allow the park staff to accept online acceptance, interpret policy and regulations consultation, and the staff of the background of the municipal government service hall to call all the weather and video support for all parks. Answer and help of related questions. Fifth, information collection is diversified. Relying on government consultation telephones, "12345" citizenship hotline, director mailbox, administrative approval "good bad review" system, questionnaire survey, conversion conference and other multiple channels, multi -path collection and finding approval systems and government services And rectified in time.

The five stools and new measures effectively guarantee the stable operation of the "good bad review" system, the environmental environment of the business camp of the radio and television industry is constantly optimized, and the convenient, efficient, and warm communication channels of enterprises and the masses are further unanimously accepted by the masses.

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