"Difficult to see a doctor" gave birth to a new career companion: working with the family members of the legs to run the heart of the family

Guangzhou companion Ya Ting accompanied a couple at the First Affiliated Hospital of Sun Yat -sen University to find a doctor with colonitis

A good companion should be the "temporary family" of the patient, like "unfamiliar loved ones"

Text/Yangcheng Evening News all -media reporter Xie Xiaowan Map/Interviewee provided

Ms. Zhuang recently felt a bit helpless: the mother who lived alone in Guangzhou called and cried that she often had a headache recently. She hoped that she could take time to accompany the hospital to see, but she was in Shenzhen, and she was in an epidemic. Ask for leave.

When I was distressed, my friend recommended a clinicist who was helpless. In doubt, Ms. Zhuang hired the companion to accompany her mother to the hospital for examination. As a result, she was comfortable. "I am afraid that my mother is unhappy, and I say that it is my friend." Ms. Zhuang said, "Every day is going smoothly on the day of the inspection, my mother also praises me this friend, run up and down, and comfort her from time to time."

The seventh national census shows that the population of 60 and above in my country is 26.402 million, accounting for 18.70%of the total population. According to the current international standards, 149 cities across the country have entered a deep aging society. The degree of aging has increased, and the elderly for the elderly in the nest is also a problem. There are not a few people who have the same troubles as Ms. Zhuang, which has spawned the popularity of the industry in the industry.

As a new profession, the main work is to help others seek medical treatment in the hospital, but their job is not limited to this. Most of the companions believe that although they are doing their legs, they are doing money to do things. Instead, there is often a heart of a disease.

The clinic of the Yangyang team is sorting the medical records and related information for the patient

"As long as you go to the hospital, you may need us"

Luo Le (pseudonym) is a "post -90s" Guangzhou companion. Soon after entering the industry, it was more than a month. In her experience, accompanying the patient to see a doctor at the hospital is only part of the work of the clinic. The daily work is more "agency", such as the registration of patients, consulting, and reporting. There is a single connection every day, and there will be less with the clinic directly. "Luo Le said," In fact, it is not only the elderly need our service. The pain does not distinguish between the age, as long as you go to the hospital, you may need us. "

Why do I need a clinician? Luo Le, like most companions, gives three reasons for three aspects--

The first is to save time and energy. The medical treatment procedures are complicated, the process is cumbersome, and it is time -consuming. Sometimes the consultation and examination are not performed on the same day. For office workers who are expensive, they are really unfriendly. Moreover, it is easy to find the door if you are not familiar with the hospital. Some companion mentioned: "For example, the first hospital affiliated to Sun Yat -sen University, there are many buildings in it. Time to hire a clinician who is familiar with the hospital, from entering the hospital's door to a registered consultation, to the examination of the examination, and the one -stop service can greatly reduce the difficulty of seeking the consultation, reduce unnecessary time, energy, and even money costs.

Second, when disadvantaged groups such as the elderly, pregnant women, and disabled people have often needed the help of the clinician. "I was very impressed. At the Center of Sun Yat -sen University, I saw a 90 -year -old grandmother who came to see the doctor by himself. The security guard asked her family? Why did a person come alone? That old grandma said, it was a person who came alone, me What can I do if a person lives alone? I really feel sad. "Luo Le recalled," It is not easy to do a examination in the hospital. It is really hard to climb up and down on all floors. " Difficulty, children are worried outside. Pregnant women, Baoma, or disabled people are also here. When I went to the hospital to see a doctor, I was disturbed and insufficient. There are clinics, and most of the patients only need to wait for the clinic with peace of mind without worrying about others.

The third is to solve the problem of medical treatment in different places. Some patients lack corresponding high -quality medical resources in their lives. I hope to listen to the opinions of experts from large hospitals in other cities, but it takes thousands of dollars to go back and forth. Due to the epidemic cause, there are often inconveniences, and they often seek the help of a clinician. Just spend hundreds of dollars, please accompany the clinic for consultation, or send it back on behalf of the report, which can save money and effort.

Based on all reasons, the profession of accompanying players has become more and more popular in recent years. Searching for related keywords on Renyi Social Platform can see many practitioners share their accompanying experience on it. The words "more than 10,000 monthly" and "easy to make money" have attracted many onlookers to enter the industry. During the interview, many companions were clearly clear. These propaganda words were mostly suspected of gimmicks. "Some people can really achieve a monthly income of more than 10,000, but they need stable customers, and each line has its own hard work place. "". The reporter learned that in Guangzhou, the vast majority of the visitors charged the time, basically 300 yuan for half a day, and the price of 500 yuan throughout the day. Due to factors such as unstable customers, there are still a few clinicians who can enter more than 10,000 a month.

In Luo Le's accompanying experience, most of the time is waiting. "Wait for the queue, wait for consultation, and wait for check -up reports. Some professors are very detailed when they see a doctor. Seeing a patient will ask for more than an hour. When it is your turn, it will pass in a few hours. "Luo Le said," I have waited for the longest order and waited for eight hours. "

Graduated last year, and resigned from Shanghai this year to Yating, who came to Guangzhou, and officially became a companion in July. She just entered the industry, most of the time, I felt that she was just making a hard fee: "I helped a person who held a medical examination for a medical examination that day. I calculated it. There were 6 items on the checklist. I have to find a doctor, and then make sure that the time period for the specific medical examination. The entire process, I am rushing around the various buildings and various floors of the hospital. Recently, the weather in Guangzhou nearly 40 ° C is still very hard. " Teacher Chen Xuefeng accompanied the elderly to seek medical treatment

"As temporary family members of the patient, I feel the same"

The threshold for the visiting division is not high, the income is good, and it looks quite attractive, but the clinicians interviewed by the reporter said that if there is no love and patience, I just want to make some fast money. Essence "Whether it is doing things or accompanying a doctor, the patient has the most intuitive feelings, and decide if you do not have to worry about whether you will find you next time." They also believe that in addition to providing convenient services, the clinician will bring psychological comfort to patients, just like the patient's "temporary family members", a "unfamiliar loved ones", which is a very meaningful thing.

The illness is in the body, and the person who is alone is even more lonely. The first order of Luo Le was to accompany a 40 -year -old lady to go to the Sun Yat -sen University Tumor Prevention Center for imaging. If this lady is alone in the hospital, in the case of physical discomfort, there must be a lot of inconvenience to take a complete set of inspection processes and worry about where to put it in the inspection. I helped it next to me, she can be a lot easier. If someone is accompanied, it will give a patient a great comfort. "Luo Le said," There are some lists of inquiries in different places. It is also a comfort to bring them treatment. "During the diagnosis, she also became the psychological reliance of patients to a certain extent.

For Chen Xuefeng, the career of the companion is no stranger. In 2018, as a designer, he designed a logo for a family clinic. Earlier this year, Chen Xuefeng officially joined the industry at the beginning of this year. As far as he is concerned, it is more responsible behind this job. His first work experience was to check the report on behalf of the First Affiliated Hospital of Sun Yat -sen University, and print out the report and send it to the patient on the self -service aircraft of the hospital. Even if it was a particularly simple job, he was still a little excited. When he took the report, he was thinking that this was related to the report of other people's body and even life and health, and his heart became responsible.

"It's not simply completing a order for me, but to successfully help a person. This is actually a very fulfilling thing." Chen Xuefeng said. Therefore, he often understands the patient's situation before receiving the order, and is fully prepared. For example, if the patient has a problem of hypoglycemia, he will prepare a few sugar in advance to prepare from time to time.

As a clinicist, in addition to experiencing the significance of helping others, he often encounters many negative emotions. When people are sick, their emotions are inevitable. The patients and their families are nervous and anxious. In order to seek medical treatment faster, they may lose their temper to the visitors. Professional companions need to face these. Methods to conduct psychological counseling and solve the problem of consultation.

More often, because the service target is a patient, the clinician is also easy to have empathy. Ya Ting had received a dangerous clinic. An old man's cerebral hemorrhage had not come out after promoting the operating room. "Actually, the elderly's family is there. The three generations of the same hall are surrounded by the same hall. You are also anxious, and you are happy and happy. "Ya Ting said," During the accompanying process, you can easily feel the same in contact with life and death. "

"We are not‘ ox ’, but we are not just running a leg.”

The emergence of new things is often accompanied by misunderstandings, and this law is no exception in the accompanying client. Before choosing a visiting party in Guangzhou, Ms. Li also thought about it: "At that time, I was uncomfortable and needed someone to accompany the examination. I did not want to owe friends. It's' ox ", or medical care."

The visitors need to face such concerns and speculation often, and they also have their own justification. “很多客户找到我们最大的诉求就是节省看病的时间，因为在他们的理解中我们就是'黄牛'，所以以为找到我们就可以插队。”陈学锋说，“我们确实可以节省他们的时间，但更多It is to sort out the process of good -looking diseases and clearly do what should be done so that you will not be like a headless fly in the hospital. Except for the queue time, try to reduce the whole medical time to the shortest. "

Do not sell medicines, but also need to take the normal process. There is no privilege in front of the hospital experts and professors. Someone asked Chen Xuefeng to help the hospital professor to come out for a meal, but he rejected the request.

From the perspective of the companion Yangyang (pseudonym), unlike "ox", "medical care" and "medicine dealer", they are doing more professional things. In July of this year, Yangyang and partners registered and established Youai Health Management Co., Ltd. in Guangzhou to prepare to make the originally scattered companionship cause more standardized. He became a companion and had to be related to his special identity. He was a family member of a "senior" patient.

In 2018, because of the illness of his family, Yangyang joined the patient group of a hospital in Guangzhou. In the group, the patients in Tiannanhai and the North often shared the experience of medical treatment. They stayed in the hospital for a long time as the family members of the patient. They also understood the medical and pathological knowledge in all aspects. Sometimes they also provided some suggestions for the patients in the group. Or take a report. In June of this year, Yangyang and several like -minded people in the group took a shot and decided to build a companion agency. "One is that the market does have demand and the industry is hot; the other is to provide employment opportunities for the family members of the patients in the group. Long -term accompanying patients are unemployed. We have trained them to become a companion, so that they can use accumulated experience and make some money subsidies in the hospital. "Yangyang explained that the team's accompaniment is mostly selected from the family members of the patient, Luo Le is a member of the team. They are even older in "medical treatment": "Which professors are good at seeing which types of major diseases, especially bowel cancer, lung cancer, blood disease, etc., we all know." Yangyang felt that his team was more professional than "ox" and "medical care".

The accompanying division's office is not just a "running leg" work. Before receiving the order, Yangyang will first understand the basic situation of the patient and the demand for medical treatment. Stimulate the entire process, register, inspection, consultation, reporting, and outing plans. If the family members are not familiar with which part of the delay, it may have passed one or two months, which will delay the treatment of some patients, especially patients with advanced diseases. "Yang Yang said.

For the patients who could not live on the spot for some reason, the Yangyang team's clinic party will organize the patient's medical records and related information in advance, list the demands, so that the professor of the consultation is clear at a glance, given a more detailed condition answer, and the visitors the clinicist, and the accompanying chef The whole process will communicate, record the process, and then feedback to patients far away in other hometown, and these are simply "running a leg" that cannot be done.

"It's just needed to see a doctor, this line is simply hot!"

At present, the Yangyang team has a total of 16 companions, and the scope of services is not limited to Guangzhou, and even undertake overseas customers. For example, a Vietnamese brother has cooperated with their team five times in a row. "This elder brother is lymphatic tuberculosis, because he is not fluent in Putonghua, we need to tell us. We accompany him to find a doctor throughout the process. The next day he was admitted to the hospital and accompanied him for surgery, discharge and replacement." Yangyang "His wife was very moved, and kept saying" I really thank you '. "

In the past two months, the business of the clinician has become more and more popular, and the average team of Yangyang can receive two or three orders per day. Next, they plan to gradually develop their business. Many people want to join them, but Yangyang has its own considerations, "You can have no professional background, we can slowly train, but you must have patience and love."

Zhuang Muyou, the founder of Guangzhou Youde Medical Health Technology Co., Ltd., who has been engaged in the bank for more than four years, also has his own consideration. He hopes to seek more professionals to join the team in the next recruitment. "The threshold of the original clinicist's entry is really not high, but as the job seekers are more and more, many people want to get a share. We have more choices. Of course, we hope that people with related medical or care backgrounds will join. Provide protection for the professionalism of the team. "Zhuangmu lobby.

Almost all practitioners have maintained an optimistic attitude towards this line. "Seeing a doctor is just needed. In recent years, the market has become more broad. This line is simply hot!" Zhuang Muyou joking. In addition to just need, the media's attention to the industry, coupled with its own promotion, gradually opened. In the past two months, the company's company has continued to receive orders, and the monthly single volume can reach more than 500.

The first order experience of the Guangzhou companion Chen Xuefeng: For patients to check the report on behalf of the hospital

The spontaneous formation of the accompanying industry needs to be regulated urgently

The industry is hot and there are many followers, but it is understood that the current profession of the accompanying client does not have relevant occupational qualifications or industry specifications, and there is no direct supervision of regulatory agencies. There are no shortage of institutions or individuals to use the patient's psychology to make fast money by the clinicist; without uniform industry standards, the Internet is full of a lot of authentic and difficult to distinguish between the patient training courses. Most of the promotional videos with exaggerated gimmicks are for selling lessons. Fun Job applicants buy lessons and join the industry. Job seekers will be guided by step by step to purchase more advanced and more expensive lessons.

The accompanying industry has become an upsurge. Many practitioners are looking forward to more comprehensive industry specifications, and have more detailed industry standards in the entry threshold, service requirements, scope of responsibility, and responsibility, guide the healthy development of the industry, so that the society will be more Successfully accept this profession.

The background related to the development of the accompanying industry spontaneous formation is that today, most of the hospitals in Guangzhou have a guidance service, usually by volunteers to bear this work, but cannot take into account the personalization of each patient and their families. Demonstration of accompaniment. "Some hospitals in Shanghai will connect to the small programs of the 'accompanying entrance'. If the patient has the needs of the clinic, you can click on it to place the order directly, but there is no hospital in Guangzhou at present In the future, he hopes that under the guidance of relevant regulations, he hopes to reach cooperation with hospitals or Kangpan institutions to promote the cause.

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