From August 16th, the Yangtze River Delta Railway Fuxing Train will implement the "railway smooth" code scanning service

The reporter learned from the China Railway Shanghai Bureau Group Co., Ltd. that from August 16th, the Yangtze River Delta Railway will gradually implement the "railway smooth" scanning service on the CR300 and CR400 Fuxing Train. You can query the running information of the train and enjoy convenient services such as catering purchase and purchase, and replenishment of tickets.

It is reported that the railway codes gather the relevant information of the trains taken by the passengers. Scan the code to see the trains, the date, the carriage, the seat number, the start of the start to the station name, the train schedule, the arrival of the station, arrive at the station. Weather conditions, late information, trains trajectory, etc.

The railway smooth code integrated the most commonly used votes in 12306APP, catering services, loss of product finding, business seat services, key passengers, epidemic prevention and control, problem feedback, questionnaires, information services, smooth malls, etc. WeChat 12306 Mini Program, click "Railway Trail" below, you can also reach the page directly.

"For example, key passenger services, railways can accept the service needs of passengers, such as the elderly, injuries, disability and other tickets for the auxiliary appliances such as wheelchairs, stretchers. Choose the corresponding service, and the train staff will contact the passengers as soon as possible. The railway codes can allow passengers to enjoy a diverse and personalized inclusive service.

At present, relevant units such as Shanghai Passenger Transport Section, Nanjing Passenger Transport Section, Hangzhou Passenger Transport Section, Hefei Passenger Transport Section, Hua Railway Travel Service Company are entering train seat handrail QR code paste, system improvement, software upgrade, personnel training, system debugging and other preparations Work. Other EMUs (including the Fuxing CR200J Power Concentrated EMU) trains are temporarily maintained by the EMU (including the Fuxing CR200J Power Concentrated EMU).

In recent years, the railway department has adhered to the people -centered development idea, further promoted the implementation of passenger quality planning plans, continuously responded to passenger needs, and successively launched services such as "railway smooth" regular passenger members to make passenger travel experience better. In the next step, the railway department will continue to optimize and improve relevant service measures according to market changes and the opinions of the majority of passengers, continuously improve the quality of railway passenger train services, and provide passengers with more warm and comfortable travel services.

Author: Zhang Xiaoming

Edit: Zhanyue

Editor in charge: Zhu Yue

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