Ministry of Cultural Tourism: Unreasonable low -cost travel, tour guide forced shopping and other behaviors

Changsha Evening News, Changsha, August 12th. According to the website of the Ministry of Culture and Tourism, the General Office of the Ministry of Culture and Tourism recently issued the "Notice on Strengthening Industry Supervision and Further Standarding the Tourism Market Order" pointed out that localities must further strengthen the tourism market law enforcement. Investigate and punish various types of tourism markets such as "unreasonable low -cost travel", designated specific shopping venues, forced tour guides, or forced shopping in disguise.

The notice states that with the goal of protecting the legitimate rights and interests of tourists, strictly regulates the order of the tourism market. It is necessary to adhere to the connection between comprehensive law enforcement and credit supervision, and carry out the identification and credit management measures for the main body of dishonesty in accordance with the law and regulations in accordance with laws and regulations. Urges travel agencies to operate in accordance with laws and regulations, do not attract tourists at unscrupulous prices, and induce tourists at unshakable publicity. Compact the quality of the quality of travel agencies, strictly implement product quality standards and service specifications in various links to recruit, organize, and receive them, sign tourist contracts with tourists in accordance with the law, and upload them to the national tourism supervision service platform in time.

It is necessary to remind tourists to choose a qualified travel agency, sign a standardized tourism contract, and increase their vigilance for ultra -low -cost tourism products and consciously resist the "unreasonable low -cost travel". Industry organizations should advocate the integrity of travel agencies, strengthen industry self -discipline, and strengthen self -supervision.

The notice mentioned that it is fundamental to improve service quality and standardize tour guide practice. In accordance with the requirements of the "Strengthening Guide Team Construction and Management Action Plan (2021-2023)" to strengthen the training of tour guide business, improve the professional level and service quality of tour guides; Abuse of tourists, forced or disguised to force tourists to participate in shopping activities, sell items to tourists, and increase or decrease tourism projects without authorization, increase comprehensive governance, purify the market environment, and improve law enforcement guarantee.

The notice emphasizes that focusing on the rectification of "unreasonable low -cost tour" and increased comprehensive law enforcement efforts. All localities should further strengthen the tourism market law enforcement, investigate and punish various types of tourism markets such as "unreasonable low -cost travel", designated specific shopping venues, forced tour guides, or forced shopping in disguise. Standardize the order of tourism market. Pay close attention to the public opinion of the Internet, improve the ability to find problems, find out problems in time, and investigate and deal with it in time. It is necessary to improve the efficiency of tourism complaints, and to handle report clues and dispute complaints in accordance with laws and regulations to protect the legitimate rights and interests of tourists.

The notice stated that based on the implementation of the travel agency's epidemic prevention and control guidelines, it strengthened the prevention and control and safety management of the epidemic. All localities must scientifically and accurately implement the "melting" mechanism of cross -provincial tourism business activities, guide and urge travel agencies to strictly implement the "Guide to Prevention and Control Work of the New Crown Pneumonia Epidemic Epidemic Epidemic Epidemic Epidemic Epidemic Epidemic Epidemic", pay close attention to the renewal of cross -provincial tourism fuse areas, and adjust the team in time to adjust the team Itinerary, strengthen the management of key links, and prevent and control measures from various outbreaks from details. Strengthen the safety management of tourism teams throughout the process. When arranging tourist routes, pay attention to safety risks, and choose qualified tourist vehicles and drivers. In the process of bringing groups, tourists are required to remind tourists to pay attention to safety in time and strictly abide by the safety management regulations in relevant areas. Encountered emergencies, respond and deal with it in a timely manner.

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