Douyin releases the monthly data of the special treatment of minors for the summer of the summer

Aiming at bad social, pornographic vulgarity, etc., which may cause bad orientation to minors, Douyin continues to dig and clean through technology, products and operations. The announcement shows that from July 11th to August 10th, 2022, Douyin averaged more than 40,000 bad contents on the shelves, and a total of 6,377 violations were banned, and nearly 65,000 illegal comments were disposed of.

For a long time, Douyin banned minors from live, recharge, reward consumption and withdrawal. During the summer vacation, Douyin increased the prevention of consumer cruise and interception. If the system detected the consumer account suspected of minors, it would immediately pop up the account pop -up window and request real -name certification. ; If the certification is a minor, the account will prohibit any recharge or consumption behavior. The announcement shows that during the special governance, Douyin averaged 109,000 consumption accounts suspected of recharge consumption accounts.

For minors who are not allowed by the guardian, Douyin has established a special customer service team for processing. Once verified, it will be refunded within 24 hours. The data previously released by Douyin showed that from the application to the verification and refund, the relevant refund of 97%was completed within 24 hours. According to reports, Douyin has now upgraded the customer service experience, and key nodes such as receiving applications, supplementary materials, and refund will be notified through smart customer service.

In response to criminals to join the celebrity fan base to induce minors to transfer or swipe orders, claiming to give free giving away fraudulent behaviors such as gaming equipment and account unsealing, etc. Strengthen anti -fraud measures such as user tips. According to reports, during the special governance period, the Douyin gradient banned 3,734 accounts for scamming minors, and daily interception of high -risk acts such as fraud minors 49,000 times.

In addition, in order to allow parents and minors to easily obtain safety knowledge and raise awareness of security, in August 2022, the Douyin Xiaoan Guardian Platform was launched. The platform aggregates high -quality content in social security, privacy protection, and life safety. At the same time, it has added legal help entrances to cooperate with professional institutions to provide one -to -one public welfare legal consultation, social workers 'services and social workers' services and social workers who need help. Psychological counseling service. When minors or parents encounter emergency situations, they can seek public welfare legal help from social organizations.

The relevant person in charge of the Douyin Safety Center said that the platform has a zero tolerance attitude towards the bad content of infringing the rights and interests of minors and harm to the physical and mental health of minors, and calls on the majority of netizens to supervise. At the same time, parents are also suggested to open up the Douyin Youth Model for their children. In this mode, the platform will provide more protection for minors in terms of use period, duration, function, and browsing content.

Cover reporter Huang Jingru

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