Hubei Luotian County Taxation Bureau on -site service to solve the worry of the elderly to handle taxes for the elderly

"No hindrance" is derived from the service "heart"

Luotian County Taxation Bureau on -site service to solve the worry of the elderly to handle taxes for the elderly

"This hot day came over to get a house for us to transfer. It was really troublesome to stay. Stay together to eat a Chinese meal and go! Grandma Huang on the wheelchair held the hand of tax cadres tightly.

"Grandma, you are so polite. This is what we should do. You rest first, and we have to go back to complete the follow -up business." Taxation cadres of the Local Taxation Bureau of the State Administration of Taxation responded.

On the morning of August 5th, the sun was hot outside the window, and the heat was unbearable.

It is understood that Grandma Huang is 82 years old. His wife has died for many years and has a set of real estate. However, the original real estate certificate has been lost. After communicating with the family, he decided to transfer the property to his son, Mr. Wang. However, she was paralyzed for many years and was inconvenient to move. She could not handle the business in person. As a result, real estate transfer became a "heart knot" that plagued her for many years.

After learning about the situation, the tax cadres of the Locian Taxation Bureau's deeds and taxes will communicate with the real estate departments as soon as possible to assist in the real estate files, discuss real estate transfer plans, and finally agreed that Mr. Wang will inherit the business share of 50%of his father's real estate share and transfer mother. The business of 50%of the real estate is combined and opened on the door to serve the green channel.

After the preliminary information was fully prepared, tax cadres and real estate staff rushed to the hospital where the elderly was located to go to the hospital where they came to the house. In Grandma Huang's ward, the staff communicated with the elderly enthusiastically and counseled patiently. According to the process, a series of procedures such as data review, on -site inquiry, collection of relevant information, signature confirmation, and handprints were completed. Thanks again and again.

The "no hindrance" of taxation is derived from the service "heart". This year, in order to effectively solve the problem of "urgency and sorrow" of special groups such as elderly people and disabled people in tax payment, the Robot County Taxation Bureau effectively optimized the tax payment service method and adopted the "green channel+special window" model. Let the online services and offline channels jointly develop, and combine smart taxes with traditional services. Multiple measures provide personalized, convenient and precise services to the elderly to ensure that the tax payment of elderly groups is free of worries.

Responsible editor: Ye Hanying ｜ Preliminary Trial: Li Yiman ｜ Final Appeal: Qian Fang

Source: Huanggang Daily Full Media (Correspondent Wang Zeyu)

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