Changchun: Open the "last mile" of the medical insurance office service

Since the overall planning of Changchun City and Rural Medical Insurance, the daily service processes such as insurance registration, payment declaration, and treatment payment have been standardized.

In the Hall of the Medical Insurance Office of Jiutai District, Changchun City, Qi Yang is handling medical insurance reimbursement business for the elderly in the family. The efficient and convenient process has saved Qi Yang a lot of time.

In the past, it was difficult to reimburse, slow payment, and long -lineing. Since the overall planning of Changchun Urban and Rural Medical Insurance, the advanced experience of the "Comprehensive Teller System" reform in Changchun has reached the grassroots level, and it is more convenient for rural participating residents to handle business.

In recent years, Changchun Medical Insurance has continuously deepened the reform of "decentralization of management service", and the transfer of employees' participation in insurance, medical treatment treatment, insured personnel information change, flexible employment personnel registration registration, medical insurance relationship transfer continued 5 major categories of 85 highs Frequent service matters have changed from "multi -window dispersing acceptance" to "one window communication", which realize "one -stop" and "one -stop" service.

In addition, the Changchun Medical Insurance Economic Office based on the city's medical insurance information management system, relocated offline business to online, promoted the "not snooze" service for medical insurance services, and continuously improved the medical insurance remote application platform in the country to say goodbye to the past. "Squeeze the window", now a mobile phone can complete the payment.

22 categories of medical insurance public service business inquiry, 29 personal businesses, and 16 units 'business implementation "online office" and "hand -in -hand office". In Changchun, smart medical insurance is "flying into" ordinary people's homes, and the masses' medical experience has continued to improve.

Edit: Xiao Zhi

Source: Jilin News Network

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