Opening the Huimin service "timely management" to make medical treatment fast and convenient

"Doctor, my stomach hurts ..." "Fast, someone here hurts!" Recently, at the heart of the heart B -ultrasound in Pengzhou, Chengdu Pengzhou City, a patient suddenly had abdominal pain during the queue. After the situation, the color Doppler ultrasound examination was coordinated immediately, and the green channel was opened for patients to be diagnosed. It is understood that since Pengzhou Traditional Chinese Medicine Hospital has carried out party history learning and education, it has closely focused on "I do practical things for the masses". The patient needs to actively explore the form of innovative services, and has opened the "timely processing". "Time to do" has just been opened for a month, and has received repeated praise from patients.

"Over the past month, we have assisted patients withdrawal, reimbursement procedures, and consulting for more than 20 times; 8 interpretation documents; improved 5 seats, fans, etc. of the medical environment; Solving the patient's medical treatment 8 times ... "The relevant person in charge of the hospital said.

The 50 -year -old sister Wang is one of the beneficiaries of "timely". Not long ago, she came to the hospital to see a doctor. After receiving the report, the doctor happened to be absent. Sister Wang immediately contacted the "timely handling". According to the situation of the doctor in the afternoon, the staff designated the doctor to interpret the report and conducted subsequent treatment. " What surprises me even more is that the interpretation report will no longer charge additional registration fees, saving time and money! "

In addition, "timely running" can also coordinate all problems encountered during the clinic patients and outpatient doctor diagnosis and treatment: For those who have reserved appointments, the patient's nursing unit will notify the patient one by one, and assist in completing the refund procedures; After the hospitalization patient is discharged from the hospital, you can ask the original supervisor's doctor through "in -time" ... Many "problems" encountered during the consultation process can be done by "in time", and high -quality services can be sent to the patient's "heart hurdle in mind. inside". Today, in the eyes of patients, this is not only "timely", but also "intimately".

Figures of Zhang Li Hospital, Huaxi Community Media Reporter Zhang Li Hospital

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