The Beijing Consumers Association interviews daily freshness and puts forward three requirements

In response to the recent situation of "Daily Fresh" unable to operate normally, it caused a large number of consumer complaints, on the afternoon of August 4th, the Beijing Consumers Association interviewed Beijing Daily Youxian Electronic Business Co., Ltd. At the meeting, the Municipal Consumers Association notified the 96315 hotline registered consumer complaint to Beijing Daily Youxian Electronic Commerce Co., Ltd., and asked the current status and complaint handling of the company.

Chen Fengxiang, deputy secretary -general of the Municipal Consumers Association, attended the interview and put forward three requirements for the enterprise: First, it is necessary to properly handle consumer complaints, timely announce the refund plan and registration method to effectively protect the legitimate rights and interests of consumers; the second is to strengthen the city The communication of the District Consumers Association actively cooperates with the work organized by the Consumer Association to jointly safeguard the legitimate rights and interests of consumers; the third is to explain the situation and rectification plan to the Municipal Consumers Association within three working days.

Wuhan is not fresh every day!

July 28th

Fresh e -commerce business daily fresh fresh

The news of the "dissolution of place" on the Internet appeared on the hot search

Online passing company dissolution

Netizen

Direct a chat record display

Daily Youxian is suspected to pass one

The 20 -minute online meeting announced the dissolution

Also exposure

The circle of friends who suspected daily Youxian staff

The content shows that the company's internal communication software has been discontinued

And "Please contact the boss -level figures of each supplier"

Daily Fresh

Close for 30 minutes of rapid reaching business

recently

Daily Youxian users open the APP

Discover a "service change notice" on the homepage

Among them, the delivery time is "the fastest day of delivery the next day"

At 1 am today

Xiaobian opens the daily premium page

There is a service change notice on the upper end of the homepage

Specifically

The delivery time is "the fastest day of delivery"

The distribution scope is "accessible nationwide"

There is a line of small characters below

"Please understand the inconvenience to you"

Purchase page

It can also be seen next to each product

Both are marked with the "fastest the next day" blue box

And enter the order payment page

A reminder

"The goods purchased in this order are out of stock under the current address"

Xiaobian tried to exit and re -enter many times

Still unable to complete the order

Around the morning of that day

Some netizens also try to place an order

The same appears

"Products purchased in this order

Page of no goods under the current address "

Netizens left messages in the comment area on the evening of the 28th ↓↓↓

Daily fresh response

Business and other businesses are not affected the next day

Daily fresh response

This change is under the big goal of achieving profitability

The company adjusted the front position business

The next day and other businesses are not affected

Due to business adjustment

Some employees leave

The company is currently actively seeking all possible solutions

To maximize the protection of employee rights and interests

The daily official customer service of Youxian is replied to say

"Due to business adjustment temporarily close the speedy service"

Is there any possibility of reopening this business?

Indicates that "the specific notice has not been received"

(Changjiang Daily Da Wuhan client Source: Beijing Daily, News Morning News, Southern Metropolis Daily Editor Integration: Yao Hao Cheng Jiayi)

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