Beijing Consumers Association interview daily freshness

[Dahecai Cube News] On August 9th, according to the Beijing Consumers Association, in response to the recent situation of "daily excellent freshness" unable to operate normally, it caused a large number of consumer complaints. On the afternoon of August 4, the Beijing Consumers Association talked about BeijingDaily Youxian E -commerce Co., Ltd..At the meeting, the Municipal Consumers Association notified the 96315 hotline registered consumer complaint to Beijing Daily Youxian Electronic Commerce Co., Ltd., and asked the current status and complaint handling of the company.

Chen Fengxiang, deputy secretary -general of the Beijing Municipal Consumers Association, attended the interview and put forward three requirements for the enterprise: First, it is necessary to properly handle consumer complaints, timely announce the refund plan and registration method to effectively protect the legitimate rights and interests of consumers;The communication between the Municipal and District Consumers Association actively cooperates with the work organized by the Consumer Association to jointly safeguard the legitimate rights and interests of consumers; the third is to explain the situation and rectification plan to the Municipal Consumers Association within three working days.

Responsible editor: Tao Jiyan | Review: Li Zhen | Director: Wan Junwei

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