The daily life of thousands of calls to call thousands of calls a day: You are in dreamland, they are "racing"
Author:Zhejiang Daily Time:2022.08.09
Zhejiang News Client Sharing Alliance Dongyang Station Zhang Wanting Wang Xiao Reporter Fu Yingjie
At 10 o'clock in the evening, when most people had entered the dreamland, the "flowers" of the Dongyang Disease Control Center were still running in division, and the flowing work continued to start at a moment, and they tried their best to run with the virus.
"Hello, hello, this is the Center for Disease Prevention and Control of Dongyang City ..." "Look at the chat history, who have made an appointment with meals and met?" "Where did you go to the day of August 2? Please recall ... "In the office of the flowing group, the phone call and dialogue came one after another, and more than a dozen mobile phones were running at the same time. This is the unusual "epidemic" line of war. The list of tightrs is "surfaced" here, and the trajectory of confirmed cases is formed here.
It is understood that the Yiwu epidemic virus is Omikon BA.5.2 mutant strain, which has stronger infectious and faster propagation speed, and has higher requirements for the rate of flow. Huang Chengkang, deputy director of the Dongyang Centers for Disease Control and Prevention, introduced 10 members from Dongyang Traditional Chinese Medicine Hospital, Women's Insurance Hospital, Weishan Hospital, Red Club Hospital, and Hengdian Hospital. In 24 hours, 3 fell, carry out epidemiological surveys, places trajectory cooperation, secret -connected personnel tracking, and information data entry.
"According to the schedule, 13 or 14 players on each shift are on duty. If the task is heavy, we need to support the support from the preparation class. For example, we will draw 5 people over this afternoon." It has become the normal state of the team members, and everyone has to make thousands of calls a day.
Hu Chenchen of the Chronic Disease Prevention Department was responsible for the investigation of secrets and sub -dense personnel. On the evening of the 4th, she was on duty all night. At 5 pm on the 5th, she was transferred to support. By 8:30 pm, she had no time to eat dinner. "Mainly ask the basic information. By reminding the streaming objects to view the payment records, itinerary, and chat history to restore their itinerary trajectory, we must ensure that neither missed or wrong." Hu Chenchen said.
The flow mission of confirmed cases is more complicated. Streaming players need to complete the core information survey of the case within 1 hour, complete the preliminary epidemiological survey report within 4 hours, and form a complete flow report within 24 hours. "Sometimes a call will be made for a few hours." Chen Kang, deputy head of the Defense Section, said that the judgment of the trajectory of confirmed cases needs to be coordinated horizontally with the public security department. In addition to the telephone flow, it is necessary to check the monitoring measures and other measures to conduct on -site flow on the spot. Adjust. "Viewing monitoring is also a technical work. It tests eyesight, memory, and patience. It needs to be analyzed frame by frame to restore the clear action trajectory of the infected person, and then determine the close contact with the close contact."
In the early stage of flowing, cocoon peeling and comprehensive research and judgment are important basis for subsequent grasp of the law of virus communication, dividing risk areas, controlling key personnel, and formulating epidemic prevention policies. In order to cut off the virus transmission chain as soon as possible, the "flowing people" grab the time and speed, and behind the people's discharge of epidemic prevention, they are loyal to their responsibilities and adhere to their posts, and silently protect the safety and health of the people.
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