I only got on the car a year and practiced twice for the students to call the school "grabbing difficulty"

There are students in the training ground of the driving school are practicing the car

Driving school response: If you can't get an appointment, you can arrange to replace the coach

Text/Picture Yangcheng Evening News reporter Yan Yiwen Intern Yang Ziyue

Recently, the citizen Ms. Jiang reported that she passed the "subject one" exam at a driving school in Guangzhou in 2021, and made an appointment for "subject two" through the WeChat Mini Program, but it was difficult to grab the number of car training and failed to take the exam. The reporter went to the driver's school a few days ago. The staff said that if he repeatedly made an appointment, he could not get on the car, and the customer service could arrange for the replacement coach. Guangzhou's transportation department reminds that consumers can retain relevant vouchers if they encounter driving schools or coaches in the process of studying cars, report to their driving school, or directly call 12345 to complain.

Citizen: "Subject II" appointment for a car practice "grab the number difficult"

In April 2021, Ms. Jiang signed up for a car at a offline enrollment registration office in Guangzhou. After passing the "subject one" exam in July of that year, Ms. Jiang joined a "subject two" car training for 102 people to make an appointment for WeChat group. Ms. Jiang said that the coaches will open ten people every day to make an appointment for students, and each person can practice for an hour. However, the coach was immediately approved after the number of coaches was issued. In this year, I only successfully made an appointment to twice, and so far failed to conduct a subject two exam.

Ms. Jiang said that in addition to the registration of the enrollment registration office set up offline, the coach of the driving school herself is also recruiting students, and the coach will give more time to these students. "Sometimes the applet has just been sent out, and students have already signed up." Ms. Jiang believes that the coach will set an appointment time for the students who are near the exam and allocate the opportunity to make appointments on the day in advance.

"I asked the staff before signing up if I had time to practice the car and got a positive answer." Ms. Jiang said that she communicated with the coach. "The" grabbing "for making an appointment is too difficult. I only got in the car for a year and practiced twice. According to Ms. Jiang's observation, only more than 30 students in the WeChat group in her WeChat group completed the "subject two" test, and now there are more than 70 people in the group.

At present, Ms. Jiang's 4680 yuan tuition fee has been paid, but it is difficult to make an appointment for "subject two" to get on the bus practice period.

Driving School: Can't make an appointment for a car to replace the coach

The reporter recently went to the offline enrollment registration office of the driver's school. A staff member introduced: "After passing the" Subject I "exams, the students will be assigned to designate coaches and join the car group of practice 'subject two'. All students can be in The small program is connected to the dragon. "The staff member said that the payment can be paid in installments. After the" subject one "is passed, all the costs must be paid. Students can make an appointment for getting on the bus within the specified period of time.

In the staff of the car on the WeChat group showed by the staff member, the reporter saw that in a WeChat group with more than 100 people, the "subject two" car training appointment program was issued daily. According to the setting of the applet, the reservation time of the car training is from 9 am to 9 pm every two hours. Two people in a group of two people shared a coaching car and practiced in turn. Students can make an appointment based on their own situation.

"All students are registered at the registration office of the driving school. Because there is a period of time every day, the time for each student will not always repeat the time, so the staff will not be applied." If you can't get an appointment, you can communicate with the coach, or find the staff or the staff of the registration office to solve the problem and arrange the replacement of the coach.

At the training ground of the driving school, the reporter saw that five or six trainers were practicing "subject two". A coach who is teaching trainees to practice car said that if the students are limited to their own time, they can only practice cars only at the specified time period, and they will be difficult to make an appointment, otherwise they will not make an appointment. However, the coach mentioned that the trainees can directly find the specific coach to register for a car. If only a certain time period can you make an appointment for a car, you can explain to the coach before the appointment of the car appointment, and the coach will arrange in advance. All the costs of learning are given to the driving school, and the coach will not charge any fees.

The transportation department reminds: Registering for the preferred "Sui Xuexue Car" will be tuition for third -party depository management

In the process of learning, how consumers should protect their rights and interests, causing the attention of the general public. Huang Jiahui, Secretary -General of the Guangzhou Driving Industry Association, said: "Citizens can conduct legal driving school inquiry through the Guangdong Province Driving Training Public Service Network (http://jpfw.gdcd.gov.cn). , Require driving schools to give solutions and retain evidence at the same time. "

Guangzhou's transportation department reminds that consumers need to recognize driving school qualifications when choosing driving schools. Consumers should sign a training contract with the driving school when registering, and clarify the charging items, expense standards, service items, dispute handling and other contents to maximize protect their legitimate rights and interests. The contracting party should be consistent with the actual training driving school, and consumers should properly keep the training contract and paid voucher after signing up.

In the process of studying the car, if you encounter a bad behavior of driving schools or coaches, consumers can first report to their driving school, or directly call the Guangzhou government service hotline 12345 to complain. At the same time, retain the training agreement, payment vouchers, recording, video and other relevant vouchers, and protect their legitimate rights and interests in accordance with the law.

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