Take a single collection and happy to do 丨 more improvement, multi -directional force to brighten the new background color of the civilization of the city

The government service window is an important platform for displaying urban civilization, and it is also the forefront of the city's creation of a civilized city. In order to implement the relevant work deployment and conference spirit of the district party work committee and management committees on the creation of a national civilized city, and make every effort to create a decisive battle to create a model of civilized cities in the country, the district government service center can optimize the government environment, improve service quality, improve work work Focus on the style, actively act, take multiple measures, solidly promote the creation of civilized cities, and use the power of civilization to brighten the most beautiful window of the high -tech zone.

Improve service facilities, with "hard" strength.

Establish a volunteer service station in the government service hall to provide facilities such as the people's umbrellas, wheelchairs, four -legged crutches, small people cars, small people, and baby cars to facilitate the people. Each floor is equipped with old flower mirrors, convenience service boxes, barrier -free bathrooms, water dispensers, and self -service mobile phone charging stations. For the people with special needs, provide timely accompany or help the whole process. Reasonably plan the vehicle parking and set up barrier -free parking spaces. There are also barrier -free bathrooms and maternal and baby rooms, barrier -free bathrooms equipped with handrails, sinks, etc., the mother and infant rooms are non -slip floor, equipped with baby diapers, refrigerators, microwave ovens, hot water, cribs, sofas and other convenience facilities. Special person is responsible for cleaning and organizing. It not only meets the different needs of work enterprises and the masses, but also makes services more targeted, comfortable and convenient, which greatly improves the sense of gain and satisfaction of the masses.

Create a comfortable environment and continuously enhance the "soft" strength.

Arrange Lei Feng volunteers in the lobby and service stations, and set up a self -service service area for the help office to provide consulting and guidance, process guidance, business ganging, delayed service, barrier -free services, etc. for enterprises and the masses volunteer service. Add consultants at the entrance of the lobby so that the people entering the hall can enjoy the "one -stop" consultation and answer all -round nanny service, and feel the warmth and comfortable and home -to -home service environment of the government affairs center. Using the inspection system of the government service hall, the hall inspections are combined with the service office service, from a fixed service to a mobile service. The first time is solved by the masses, and the "first question responsibility system and one -time notification system" are strictly implemented. Open the green channels for the elderly and the disabled, and provide a full -scale "nanny -style" service for the full -scale and full -process process for special groups to help special groups, special windows, etc., and create a caring and temperature atmosphere. Since the beginning of this year, the district government service hall government service "self -built" good review "evaluation platform, with more than 1,4800 evaluations, praised 102 seals, the mass satisfaction rate of more than 99.9%. In February and March," Zero complaints.

Create a strong atmosphere and be the "propaganda" of a civilized city.

Actively create a promotional atmosphere of the creation of a civilized city, through public welfare advertisements, LED large screens, landscape sketches, policy promotional columns and other propaganda carriers to publicize mainstream ideas such as socialist core values, and create a strong atmosphere to celebrate the 101st anniversary of the founding of the party; maintain and enhance the government service environment Order, strengthen the environmental cleaning around the government service hall, strengthen volunteer service guidance, timely persuade uncivilized behavior such as throwing garbage, throwing cigarette butt, and electric vehicles, and to create a clean, clean and comfortable service environment, and actively promote the actual actions to actively promote the actual actions. Create the work of a model of civilized civilization.

The district government service center takes the opportunity to create a model of civilized civilization in the country. Walking in front of the new bureaus, continuously in "service satisfaction, re -improvement of government affairs, re -improvement of government affairs, improvement of work style, improvement efficiency, supervision and management, and then improving" Continue to work hard, focus on solving the difficulties, pain points, and blocking points of the masses, always focusing on what the enterprise thinks, to solve the troubles of the enterprise in all aspects, and make the high -quality services that are coexisting to make the flower of civilization in the "window" of government services "window". Blooming!

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