The platform is limited, the theater refuses, the online shopping ticket, the refund signing is so difficult. Is this the Tyrannosaurus clause?

It is a summer season, and the major theaters are lively again. Now we buy movie tickets, which are usually purchased through third -party platforms. This is convenient and sometimes there are some discounts. However, sometimes it is inevitable that after buying a movie ticket, because there is something temporarily, you can't watch the movie on time, or accidentally choose the wrong viewing time. change". Is this a Tyrannosaurus clause?

I bought a ticket, can you retreat from you?

If you buy a third party, you have to ask the third party.

Can you retreat?

We can't operate, some platforms can retreat, and some platforms cannot be retreated.

How many hours can I retreat in advance?

Wanda Studios is generally one hour in advance, and the APP can be retired, but the third -party platform is not clear.

Later, the reporter dialed the customer service phone of this ticket platform. After verifying the inquiries, the staff quickly applied for a refund for the reporter. smoothly. So what is the situation in Cangzhou?

Can I refund the ticket online?

Contact the customer service for your own refund of your own customer service

Can I buy it here?

You can buy it here, buy on the spot and retreat on the spot

Can I buy it on the platform on the platform?

Only the platform can be retreated, and the platform can not be retreated for 1 hour in advance

Do you deduct the handling fee?

Some do not deduct some deductions

The reporter visited a number of theaters in Shijiazhuang City and Cangzhou City and found that the movie ticket purchased through a third -party ticketing platform was not responsible for refunding and re -signing. If consumers need to refund or change, they need to contact the ticketing platform.

Can I get a movie ticket I bought in Cat's Eye?

Then you need to call them customer service.

Buy it from this for the first time, it is not written under it under it

That should not be able to be refunded or changed

Recently, Mr. Wang from Jinan, Shandong ordered two movie tickets through a ticket platform. After that, he found that the time was wrong. When he contacted the ticketing platform to ask for a change time, he was told to contact the movie city. The attitude was tough, and he rejected his request on the grounds that Mr. Wang checked the "non -refund" agreement. Later, Mr. Wang complained to the local market supervision bureau. The Market Supervision Bureau imposed administrative penalties on the film city in accordance with relevant regulations, ordered to correct illegal acts, and fined 8,000 yuan. The penalty decision of the Market Supervision Bureau was still dissatisfied and filed an administrative lawsuit to the local court. However, the court found that the penalty decision and punishment of the Market Supervision Bureau were correct.

Lawyer Gu Guifang

Consumers establish a sales contract with merchants through the way of buying tickets online. Merchants use their own advantages, use format terms, and use technical means to force transactions, that is, consumers want to actually buy movie tickets.改签，这显然已经限制了消费者的自由选择权，依据《消费者权益保护法》以及《民法典》第497条第二款规定，提供格式条款一方，不合理的免除或减轻其责任或If the other party's main rights are restricted, and the third paragraph stipulates that the provision of the format clause to exclude the main right of the other party, all belong to the situation where the format terms are invalid. Consumers can request merchants to refund the signing according to the law.

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