Han Ting: Create a high -quality "one thing" integration work
Author:Hanting Rong Media Time:2022.08.07
Recently, in order to implement the spirit of the "three types of standards" and related reform work video promotion conferences in the city's grass -roots government services in Weifang, and the Hanying District Administrative Examination and Approval Service Bureau implemented 11 tasks such as the "Double Full Double Hundred" integrated work required by the meeting. , Comprehensively build a high -quality "one thing" integration.
Focus on "online and offline" and promote the innovation situation of "double full double hundred"
Establish the "Double Full Double Hundred" area online, integrate multiple associated "single things" into the "one thing" integrated service scenarios to achieve unified service entrances, unified standards, and unified work experience. Create matters, high -frequency matters, processing, and optimization of service guidelines for the masses with large demand, high -frequency matters, etc., and a "one thing" theme integration service for 196 matters is formed, forming a list of theme integration matters and handling guidelines.
Establish a "comprehensive window" offline to standardize the window settings, personnel equipment, and material circulation to form a complete process chain. Hold the business training of "Double Full Double Hundred" and "one -thing theme integration service" to improve the blocking points and difficulties in the implementation of the "one thing". By promoting online and offline integration, the two lines are working together to enhance the experience of the masses, and realize the good and easy -to -do.
Based on "approval and service", promote "obtaining certificates" to a new level
In accordance with the requirements of the "minimalist office, integration office, and global office", the process of granularity combing theme integration services, unify the name of the "one thing", strengthen the scene guidance, and implement the standardization of the process. Merge the merger of multiple matters to form a comprehensive form. On the basis of "Double Full Double Hundred", the scope of service scope of the "one thing" is incorporated into integrated processing, by combing the first batch of theme chain matters, establishing a "obtaining certificate," business "window, sorting out services Guidelines and comprehensive forms, etc., realize the applicant's submission of materials at a time, the interior of the department, and instantly complete the approval of all certificates, and the business license and license are issued at the same time, creating a "obtaining certificate is business" service scenarios.
Establish a "one thing" service commissioner, combined with the "help office+volunteer" to establish a full -scale system of service. Establish a "first connection responsibility system". The first -time department and personnel are responsible for the "one thing" process. Combined with the "help office", the whole process is accompanied until the process is completed. Implement the "non -snoring" service of appointments, delay, on -site, and double holiday holidays. In 2022, a total of 156 appointments, delay, and door -to -door services were handled to truly solve problems and do practical things for the masses.
Focus on "reform and innovation", promote the "government service reform" to achieve new breakthroughs
Starting from the daily needs of the masses in Hanting District, the "Tree Tree Tree of Enterprise legal persons and natural persons" was released in the province to achieve the "full -cycle" presentation and service "full coverage" inquiry of the "full cycle" of service matters, so that the approval service was clearer and clearer. It and convenient.
Focus on matters into the "entrance" link, and the processing process is clearly displayed. Reasonable combination to handle matters, refine and analyze the matters of government services, analyze and associate, and adopt the "tree -shaped diagram" form of matters, theme summary, and progressive layers of high frequency matters involved in enterprises and individuals 222 222 Items (involved 107 enterprises and 115 individuals). The trunk part uses gradient color to represent the "stage", and 41 themes are marked on the leaves and leaves of the leaves and leaves, respectively, and realize the "one thing for the whole life cycle".
Focus on the "middle" link to integrate acceleration and improvement. Based on the work ideas of the whole life cycle tree, the Han Ting District focuses on the "integrated service, area handling" approval service around the full life cycle of nature and the enterprise, carefully sort out 196 "one thing", and vigorously streamlines materials, optimize processes, and connect parallel connection. To end, you can only run once each theme.
Focusing on the "export" link, the comprehensive results of reform have achieved remarkable results. Through the reduction of processes, reduction, materials, and time limit, the integration of matters, materials streamlined, process reconstruction, and time limit compression provides data support. The time limit of the approval commitment of Hansing District decreased by 60%, and the average submitted materials were reduced by 42%, which was more efficient and convenient. At the same time, the theme service project is implemented, and the government departments "dishes" to "order" for the enterprise and provide accurate services for entrepreneurial innovation. Tax registration, administrative license, and social security related matters have greatly reduced institutional transaction costs and production and operation costs. Since the beginning of this year, a total of 843,000 yuan has been reduced, and 8,243 new market entities have been added.
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