The groom complains that 20 bottles of Wuliangye at the wedding banquet are fake wine, supplier: the source is unknown after the hand and is not identified

Jimu Journalist Zhang Hao

"I did not expect that Wuliangye used at the wedding banquet was a fake wine, which really lost her face." On August 5th, Mr. Li, a groom from Changsha, Hunan, told Jimu Journalists that he and his mother were running on the way to defend his rights. "I must In the end, there will be a day when things come from. "

Wuliangye wine for wedding banquets

In response to this complaint, Ms. Xiao, the person in charge of the supplier Hunan World Sea Hehe Trading Co., Ltd., told Jimu Journalist: "The source of the wine after hand is unknown, and the other party does not identify it. Single, some merchants have lifted cooperation. I have damaged the business reputation of my hard work? "Who is responsible?"

At present, the Zuojiatang Supervision Office of Yuhua District Market Supervision and Administration of Changsha City has been involved in investigating the matter.

The groom found that there was a problem with wine after the wedding

Mr. Li told Jimu Journalist that he was 36 years old and held a wedding banquet on July 10. Earlier, under the recommendation of Mengzhen Wedding Company, he signed a banquet drinking service contract with the World Sea and Trading Company on July 3, and paid a 1,000 yuan deposit. At 1080 yuan per set of price, 18 sets of tobacco and alcohol packages was booked Essence The package includes: 1 bottle of 52 -degree white wine in the 8th generation of Wuliangye, 1 pack of cigarettes in the world, 1 pack of hard Chinese cigarettes, and 1 pack of betel nut. Because there are activities, there are more than 2 bottles of Wuliangye consumption in Wuliangye in the package, so there are 20 bottles of wine.

Wuliangye wine for wedding banquets

On July 10, after the wedding banquet, there were 8 bottles of unobstructed Wuliangye. "We returned 4 bottles. At the price of the package, a bottle of five grapees was 925 yuan, leaving 4 bottles to go back to entertain friends." Mr. said that afterwards he paid Haihe Trading Corporation a 14,740 yuan.

Mr. Li paid the end of 14740 yuan

Mr. Li said that on July 23, when Wuliangye, who was left on the day of the wedding banquet, entertaining friends, some friends proposed that he did not want to drink sauce -flavored liquor and wanted to drink strong white wine. Smoke and alcohol recycling stores are replaced.

"We have found four or five tobacco and alcohol recycling companies. Others don't want to be fake wine." Mr. Li said that although these tobacco and alcohol companies have no qualifications to identify fake wine, they must have operated for decades. We can see the authenticity of the wine at a glance.

Mr. Li said that after he reported to the supplier and the wedding company, after several rounds of negotiations, the supplier agreed to pay 4,000 yuan from initial consent, and later agreed to pay 6000, 100,000, 18,000 yuan, and the wedding company issued 2,000 yuan for 2,000 yuan , Compensation for a total of 20,000 yuan. However, they did not agree to ask for the contract in accordance with the agreement in the contract. If they were provided, they must be refunded and 3 times compensated.

"The wine for wedding banquets is actually fake. I am very angry. Where can I put this old face and how to explain with relatives and friends." Ms. Li, the groom's mother, also told Jimu Journalists that she recalled it afterwards. Cat is tired. It stands to reason that the wine box should be sealed, but the three pieces of wine and the box were opened. She asked at the time that the other party said that the wine was put together in other places. It should be 1 piece, why are all 3 pieces of pieces? The other party had nothing to say. In addition, the other party proposed to recycle the empty bottle after drinking.

Ms. Li believes that the wine is arranged and good, and she wanted to give her son a wedding wedding. As a result, the relatives and friends who attended the wedding banquet "drank fake wine". Now most of the relatives and friends know that her family has lost her face. Therefore, the other party is required to refund one compensation in accordance with the agreement in the contract. In addition, she also requires compensation for mental loss.

Suppliers say that the source of wine is unknown and false, I do not know

According to industrial and commercial information, Hunan Tianxia Sea Hehe Trading Co., Ltd. was established in September 2017. The registered capital is 2 million yuan, which is a small and micro enterprise. The legal representative is Ms. Xiao.

"After the wine has passed, the source is unknown. I asked the customer to identify it, and he did not identify it. Without the identification, it was said that it was a fake wine. Who is responsible for my loss and reputation? "For the customer's complaint, on the afternoon of August 5, Ms. Xiao vomited bitter water to Jimu Journalists.

Banquet Drinking Service Contract

Ms. Xiao said that when the client had drank how much they drank at the scene, they bought how many orders they bought. At that time, there was no problem at the scene. After about 10 days after the incident, the customer took the wine to say that it was a fake wine, and they presented the record of the wine shipment, which proved that it was a real wine. If the customer thought it was a fake wine, they could go to identify it.

After the customer paid the deposit of 1,000 yuan at that time, he signed the drinking service contract. If some staff members track the service, it is necessary to ensure that the wine recycled if it is their own wine, during this period, it is impossible to adjust the wine. Open 15 tables on the same day and drink only 12 bottles of wine. Essence

Regarding the problem of liquor, because the company is making a wedding banquet, the customer will be used to return it with useful wines. When selling again, there will be their own company's marks. If the customer has requirements, the company will also mark it in front of the customer. If the customer requires the code to copy the code, in addition, the company has its own mark, and the seal of the sea is invisible. As long as the purple light light is shot, it will appear. She asked the customer to take a look at whether there was a company's mark on the packaging of the wine, and the customer did not reply so far. During the negotiation, she saw two bottles of wine, but she couldn't take photos because she had no purple lights on her hand. As for the recycling of the bottle, the company will not force it if the guest does not agree. Jimu Journalists found that Ms. Xiao said in an interview with local media that there was no mark on the packaging of Sanjiu. In this regard, Ms. Xiao also said that she did not marketers. It was indeed not a mark she made, and it did not mean that the employees did not do it. Although she would not doubt the customer's hands and feet, the remaining bottles of wine had been on the table after other hotels, and it was hard to say. In addition, the client determined that there were problems with problems, but only got some tobacco and alcohol recycling stores that were not qualified to qualify, and did not be identified by an authoritative appraisal agency.

"Over the years, we have served so many newcomers. So far, no newcomer has come to me." Ms. Xiao said that this incident has too much impact on her. The company's partners are mainly wedding companies and hotels. At present, all the cooperation has stopped, and one after another has received the return of many customers. "This unknown complaint, the loss and impact on my loss and impact. Who should I find?"

Now that the company feels that wine is okay, why did they agree to compensate before? In this regard, Ms. Xiao said that she did not talk about losing money at the beginning, because the guests came to her now, and they must still feel that they were not in place. For the idea of ​​solving the problem, she proposed 4 bottles of wine. Then there is a future baby banquet, she can provide customers with a grade of about 500 yuan, "how much is drinking."

The intervention of the market supervision department will be identified

Regarding Ms. Xiao's statement, Mr. Li, a groom, refuted to Jimu Journalist: "After a while, he said that his bulk wine was not marked. Is it difficult to have a mark, it is clear that there is no mark. "

Mr. Li said that Ms. Xiao could not provide a single bottle of Wuliangye shipment vouchers, and the supply she had shown could not match the single bottle voucher, so he did not recognize it. Regarding the appraisal, he had taken some detours before, thinking that it was necessary to destroy the bottle before the identification. Later, he learned that it did not need. On the morning of the 5th, they had complained to the Zuojiatang Market Supervision and Administration Bureau of the Yuba Market Supervision and Administration Bureau of Yuhua District. The institute has accepted it and the next step will be identified in accordance with the procedure.

Regarding Ms. Xiao's calling, even if they were identified as fake wine, they could not explain that they said that their company's goods were said. Mr. Li said that he could not engage in wine for such important occasions in his wedding, and found that fake wine was also accidental. Although the supplier can not provide solid evidence of fake wine, as the supplier, Can't provide evidence of real wine and believe in justice and comfort.

Mengzhen Wedding Company

"For this matter, we have recently organized both parties to negotiate five or six times, and just had two or three hours of calls with customers." On the afternoon of the 6th, the relevant person in charge of Mengzhen Wedding Company responded Customers "one -stop service", they recommend the wine of the cooperative company, because of the epidemic and the pressure of rent. Although they have a joint rental site with the World Sea and Trading Companies, they do not participate in the operation and docking work of the wine. Since the current dispute is currently, the company also has recommended joint responsibilities. After the termination of cooperation, they have not escaped the responsibility and have been coordinating. They have been willing to pay 2,000 yuan for 20,000 yuan in compensation, but the customer did not agree.

"After cooperating for more than a year, such disputes have never been occurred before." The person in charge said that the two parties are still in negotiation, and it will be specific to the specific situation next week.

Relevant staff of the Zuojiatang Market Supervision Institute told Jimu Journalists that on the morning of the 5th, they went to the office where they went to Hunan Tianxia and Trading Co., Ltd., and did not find this company. If the company changes the address and is not filed, it will be included in an abnormal business directory. Because the company's current office location belongs to another district, the institute has reported to the Changsha Market Supervision and Administration Bureau, which is involved in the investigation by the current market supervision department of the company's jurisdiction. Essence

Industry insiders: It is best to write the tobacco and alcohol number on the invoice

In daily life, consumers are not uncommon to encounter fake cigarettes and fake wine. After consumers buy fake cigarettes and fake wine, where is the right to defend their rights? To this end, Jimu Journalists have specially consulted the industry insiders of the Wushan Monopoly Management Bureau.

First of all, although it is free to apply for alcohol appraisal to the Anti -counterfeiting Appraisal Center of the Monopoly Management Bureau, it must meet several conditions: one is that the wine is not opened, and the other is to have an invoice. Side.

In Article 3, if the number of wine is not indicated on the invoice, the anti -counterfeiting appraisal center will not be accepted in accordance with regulations, because the possibility of being adjusted by the wine cannot be ruled out. As a law enforcement department, it is necessary to protect consumers' rights and interests.

The above -mentioned professionals also showed that some consumers purchased a bottle of Wuliangye, which was identified as fake wine.Although the invoice is true, it is because the number of wine has not been indicated that the shopkeeper denied that the bottle of wine was sold in his shop.As for what marks on tobacco and alcohol, it cannot be used as a legal evidence of consumer rights protection.Law enforcement officers also reminded that when buying tobacco and alcohol, try to go to large supermarkets as much as possible. When spending in small and medium -sized supermarkets and non -staple food restaurants, the key point is to require merchants to write the number of tobacco and alcohol on the invoice, and then stamp the real and effective official seal of the merchant on the invoice.If the merchant is unwilling, it may be greasy.

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