[Hundred Days of Action] Receive self -service customer service calls for self -proclaimed shopping platform -do not trust the "customer service"!

"Hello, I am a shopping platform customer service"

"Are you XXX?"

"Your account is due to staff

Misunderstanding

Opened the member business ... "

"Your financial information is student information,

If not changed, it will affect credit reporting ... "

When the so -called "shopping platform customer service staff"

Come like this

Will you panic?

At this moment, don't worry

Not to follow

The so -called "customer service" operates

Because they are very likely

It's scammers! Intersection Intersection

01

Typical Case

Recently, a woman Zhang, a woman in Jinshan District, was receiving a strange phone call. The other party claimed to be "a shopping platform customer service". Due to improper operation, Zhang's account type was changed to dealers. If it is not canceled in time, it will deduct the cost of one year.

Zhang was anxious to resolve the matter, and then transferred multiple transfers according to the request of the other party. After being discovered by his family, he told him that it was fraud. Zhang thought of the report at this time, and was cheated more than 120,000 yuan. The case is currently under investigation.

02

Method of revealing

First, the loan is called during the school, and the campus loan should be canceled.

The criminals use a fixed phone or mobile phone to pretend to be a shopping platform customer service, claiming that the victim has a problem with a certain east account, and previously need to modify information for student accounts or cancel campus loans. If it is not handled in time, it will affect its credit reporting.

For college graduates who have already worked or have just worked, because the scammers can accurately say information such as the victim's name, graduation college, etc., many people will believe it. Later, the scammers will lie on the grounds that they will help the victim change the adult account and introduce the victim into the trap step by step.

Second, the staff has opened the member business by mistake.

The criminals use a fixed telephone or mobile phone to pretend to be a shopping platform customer service, claiming that because the employees are not operating properly, the parties' shopping accounts of the parties have been changed to members and dealers.

Because such scammers can accurately say the personal information of the victims, some people will believe it. Then operate under the guidance of the scammer, and finally transfer the money out of the bank or the scammer stole the bank card by the private information.

03

Police tip

1. If the citizens receive a call from the customer service of self -proclaimed shopping platform, do not trust the transfer of money if there are the above operations. If you have any questions, please consult the police of the local police station.

2. Reject personal information, identity information, bank accounts, verification code, and various passwords should be carefully kept.

3. Do not add friends or open videos. If the other party requires adding a private social account or to various video conference software for sharing video, it must be decisively refused!

4. Never transfer or borrow. If the other party is required to operate transfer or borrow, all should be ignored! It must be fraud!

Editor on duty: Xin Chen, Wang Yanwei

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