A shopping mall in Cangzhou, Hebei will sell gifts as positives.

【Source: Nine Pai News】

Recently, some netizens posted a video saying that his boyfriend was a gift box for the "sea blue mystery" skin -care gift box in North China Commercial Building Mall in Cangzhou, Hebei. The netizen said that his boyfriend's skin care products were labeled with "Gift Not for Sale", which means gifts and non -selling products, but the store is sold as a regular price product.

The netizen said that the act of returning gifts for the mall is very angry, and the shopping guide cannot flickering customers. She said that after she went to the mall on August 3 to report the situation, she did not wait until the next day's response, so at noon on August 4, she posted a video online. After the video was hot, the person in charge of the mall contacted it and negotiated to delete the video.

In this regard, the staff of the mall responded that the goods had purchase vouchers and bills. 12315 had been involved in the incident and is currently being dealt with. As for the request for the claims of the one -to -three compensation of the customer, the mall stated that it would further negotiate with the company and wait for the follow -up.

On August 5th, Jiupai News contacted the Cangzhou Consumer Association. Staff said that selling gift merchants must clearly notify that this is the most basic obligation of merchants. Especially in this case, the product is marked on the English logo, and the merchant should make clearly notify that if there is no advance inform, it will infringe the consumer's right to know.

The staff also said that at present, the Consumer Association of the Canal District has been involved in the matter and will regulate merchants and customers. Related issues involving penalties can be further reported to the Market Supervision Bureau.

Jiupai News Intern reporter Li Yunqing

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