Yiyuan Street, Weihai High -tech Zone: Eliminate the "time difference" of service to do a new height

Obviously the sun has been "off work", but in various community party and mass service centers in Yiyuan Street, Weihai High -tech Zone, it is more lively than during the day: some residents come to do business, and some are talking about new entrances under the organization of the community. Property work, some discuss how to install the elevator of the residential building, and some of the work of the community volunteer service team to set up a good job ...

This scene occurred in the second community "Open Day" in Yiyuan Street in May. Open the door, speak smoothly, delay openness, expand services, and further enhance the sense of gain and satisfaction of the masses -the original intention of holding the community "Open Day", it has landed solidly.

The delay service, there is no time to do it during the day, I can do it at night

The "Open Day" organized by the Gushan Community allowed Ma Ping, the resident of Wolong Mountain Villa Community to complete the business that was delayed for several days. "It is already 6:30 in the evening to the community party and mass service center, but everyone is still running the business. In less than 10 minutes, the staff helped me to handle the residents' medical insurance online." Ma Ping said that the community is not only the community not only Provide services during the day and do business for everyone at night. This grass -roots service really set up practical work on everyone's hearts.

In the "Open Day" of the Gushan Community, many residents came to the community party and mass service center. Some of the business, some consulting policies, and some reflected problems. It was not until 8 pm that the staff ended the work of one day.

On the same day, all communities in Yiyuan Street held a "Open Day" event to delay the service of residents. Mr. Gao of the Changchun Road community did not have time to work during the day, and after get off work to apply for medical insurance; Mr. Lu of Zhongsheng Garden came to consult with the subsidies of the disabled after get off work; The lady also came to ask the child to ask for the return of the prestige.

In recent years, urban communities have become the main position of serving the people. Yiyuan Street has continuously innovated the grass -roots governance mechanism methods, and the service functions of the community party organizations have been significantly improved, but at the same time, some new problems and new challenges have also appeared. The "time difference" of service is one of them. Some "office workers" report that when they work in the community, they have "no time to get off work, and they have been closed after work."

Such confusion, the relevant person in charge of the Yiyuan Street Office looked at it and remembered it. Earlier this year, Yiyuan Street Innovation launched the "Open Day" activity of the community, implemented a delayed service system, and concentrated on helping daily busy residents to solve various problems and demands.

Whenever the "Open Day", the party and mass service centers of each community have adjusted the opening time to 8:30 in the morning to 8 pm. It is convenient for residents such as "office workers" that are not convenient to go out during the day.

According to the relevant person in charge of Yiyuan Street, since the "Open Day" of the community earlier this year, more than 2,100 residents have handled their business through the "delayed" service.

Facing face -to -face communication, change "equal issues" into "required issues"

The business is done, and a pile problem also has the opportunity to "sit and chat together".

This "chat" opportunity has also made the community turn "equal issues" into active "problems" to residents.

"Good evening, everyone in the neighbors, sitting together today, I just want to talk to you about the things that our community will set up a" holding hands in the neighborhood volunteer service team ". What do you have, suggestions, and opinions. Idea ... "The community" Open Day "a few days ago, in the conference room of the Party and Mass Service Center of Xiqin Village Community, Yu Xiaoqin Dao Ming Dao's theme of the symposium.

"Our community talents can divide different sectors and let everyone use their own specialties." "We can set up different volunteer teams to separate services." "You can also claim the project yourself." The heads of the community and enthusiastic volunteers were invited by the community to participate in the symposium. Everyone expressed their opinions and made suggestions. The good ideas are like a clear spring, which made the party's general branch of Xiqin Village shout "quench thirst".

As the discussion gradually entered, new problems were "thrown" by residents.

"Many houses in Xiqin Village Villa are rented out, and management is relatively chaotic. Should we have some requirements for homeowners, such as timely updating information reporting to rental personnel?" The question of resident Wang Kaitao caused everyone to discuss.

The staff of Xiqin Village community records one by one and are ready to resolve. "What can we do to satisfy everyone at the grassroots level? We want to listen to all kinds of voices, find a breakthrough more accurately, and solve the problem that plagues the masses." Yu Xiaoqin said.

The problem is "to", and the speed of solving the problem must be kept up.

Recently, in the Taoyuan Community Party and Mass Service Center, Zhang Shuqin, Secretary of the Party Committee of Taoyuan Community and Director of the neighborhood Committee, and members of several owners' committees, took the ticket carefully. The theme of the "Open Day" of Taoyuan Community on the day was installed in the conspicuous voting box on the conference table.

"This is a new situation that appeared a week ago." Zhang Shuqin said that in recent times, Tiandu North Life Community is implementing improvement and transformation. A bamboo downstairs is listed as a removal project. During the transformation, some residents raised objections, which caused the construction to fail to continue.

"For this reason, the community solicited opinions on voting for the residents of some residents in response to whether the bamboo was removed to a parking space." Zhang Shuqin said that by the statistics of the votes, most residents agreed to conduct the original transformation plan.Time publicize to residents.Adhere to the actual needs of the masses, focus on improving the level of social governance, explore the model of the "open day" of the community in Yiyuan Street, maximize the resource elements such as service positions, work forces, etc.The great improvement of services has continuously promoted the "autonomy" of "he governing".(Hi Weihai client reporter Zhong Yannan correspondent Wang Ge)

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