The tea fee is frequently searched, should you give it?After visiting nearly 50 restaurants, I found ...

Recently, the topic of "tea costs" appeared on hot search again, and many netizens expressed their views.

@： ：: The paper -retreating towel is the basic operation of Cantonese, and it is a bit funny to refund the tea in the tea house.

@: Curious a snack price is different from the menu. It turned out to be 8 yuan tea fee, and this tea fee contains only white water with sweetness.

@: Catering caught customers with wool, not only the tea costs, but also wet scarf fees.

@: 28 yuan of tea costs have become large -scale.

In fact, Aoyi News has received complaints on tea fees for the restaurant many times.

Earlier, law enforcement officers in Shenzhen Market Supervision Department went to Nine Fangjiu Stores in Shenzhen Huaqiang Beifang, Xibei Noodle Village, and found that the company's menu and drinking bar was clearly marked with "tea position 5 yuan/person". Law enforcement officers require the company to fully investigate and rectify, and in accordance with relevant regulations, do a good job of making the price of goods and services well, not forcibly collecting tea fees, strengthening education and training, and improving the quality of service.

What kind of restaurant will charge tea costs? How much is the price of tea? What services do tea costs contain?

In order to better understand the fees for tea in Shenzhen restaurants, Austrian journalists selected a number of well -known chain catering brands, covering Chinese food, Korean ingredients, Vietnamese cuisine, etc.; Wait for the store.

To facilitate reading, Austrian journalists integrate the visits into the following form:

The Aoyi News survey found that the tea costs of these restaurants ranged from 3 yuan to 20 yuan per person, most of which were concentrated between 5-10 yuan. At the same time, the catering services contained in the tea costs are similar. In addition to paper towels and tea, some restaurants can choose Guanyin, Pu'er and chrysanthemum tea.

Some netizens pointed out that the price of tea is an extra income of a restaurant, and the price and service are not equivalent.

According to calculations, Ao Yiming found that Tao Taoju as an example. If a store receives 40 guests every day, each table is calculated according to 4 people. The item can bring thousands of yuan in income.

Is it legal for merchants to collect tea?

Under what circumstances can consumers refund the tea cost?

How does consumers protect their rights?

In fact, the relevant state departments have previously stated that the "tea fee" is prohibited.

In November 2014, the Ministry of Commerce issued the "Measures for the Management of the Catering Industry (Trial)", which clearly stated that the restaurant operators were prohibited from setting up the minimum consumption, and the "bottle opening fee" and "tea toll" were prohibited.

Some lawyers believe that the tea fee can be carried out in accordance with Article 4 and 9 of the Consumer Rights Protection Law of the People's Republic of China. The principle of credit. Consumers have the right to choose goods or services independently. Consumers have the right to compare, identify and choose when they choose goods or services independently. When buying goods or receiving services, consumers have the right to obtain fair trading conditions such as quality guarantee, reasonable price, and correct measurement, and have the right to refuse the operator's mandatory trading behavior.

Lawyer answer

Lawyer Zheng Boen, a law firm in Guangdong Zhonggui Law Firm, said: When the two parties did not reach the "tea fee" collection before consumption, the tea charges received by the merchant without authorization were illegal acts, and they belonged to the right to know the right to know and choose a fair choice of consumers directly infringing consumers. Power, and violates the statutory obligations of clearly marking. It is reminded that even if it is prompted to charge tea fees after ordering, it does not notify the specific charging standards and the consequences of not paying tea, and it is also an act of infringing consumer rights. The consciousness of collecting tea water fees is a consciousness that it is invalid without the consent of the other party without competing for the other party's consent, so consumers have the right to request merchants to return it.

Writing: Ao Yi Journalist Wu Zhen Li Yuan

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