Is it easy to see a doctor in pediatric hospitals?
Author:Zhejiang Daily Time:2022.08.04
Zhejiang News Client Reporter Zheng Wen, a trainee reporter Lin Xiaohui
In the summer vacation, pediatrics were peak. For more than a month, the outpatient volume of Zhejiang University Pediatric Hospital has an average of more than 13,000 people per day, up to 15,000 people a day, an increase of 30 ~ 50%over the holiday.
Is it convenient for pediatrics? Can the surgery rank? The reporter came to Zhejiang University Pediatric Academy to experience.
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Take care of the child alone, run up and down, and one person holds a big bag -in the children's hospital, you can always see such a "family together" battle.
"In the past few years, the convenience of registered registration has improved, and the entire process from registered to seeing a doctor is smooth." Ms. Jiang, who brought her children to Zhejiang University's children's hospital to see the breathing problem, said that she had been lining up for a long time before, and now I have come here. The waiting time is basically within half an hour.
In Zhejiang University's Pediatric Hospital, there is no limit on the outpatient clinic of internal medicine. In other words, as long as you come to the hospital from 8:00 to 16:30, you can hang the clinic number. From 16:30 to 24:00, the night clinic can be hung, and the emergency department will be provided by the emergency department in the middle of the night.
At 14:30, the reporter saw on the real -time monitoring of the dynamic screen of the outpatient clinic that the number of numbers had reached 875 on the day, of which the otolaryngus and throat and neck surgery added the most.
This is one of the most difficult registered departments, because children with rhinitis, otitis media, adenoid hypertrophy, tonsil swelling, and some children who have problems with some smells and listening problems are piled up in this department.
Wang Tianlin, director of the Outpatient Clinic Center, said that considering that the Department of Respiratory Department and otolaryngology have a large crossbarity in the disease, the hospital has conducted special training for 12 respiratory doctors, and rhinitis, sinusitis, glands, and glands were visited after passing the assessment. Common diseases such as the Department of Eurry and Throat of the sample hypertrophy basically solve the problem of registered difficulties.
The reporter learned that many parents tend to bring their children to see a doctor at night, day off or holidays, so that they do not delay work or delay their children's homework.
For the hospital, the only way to satisfy this need is to increase the shift. For this reason, Zhejiang University Palace has specially increased personnel in the corresponding time period. For example, CT was only open on Saturday morning on Saturday, and now the lakes and Binjiang Academy are open on Saturdays and Sunday in the afternoon. At present, the total dual week of the hospital's specialty has increased by 50%compared to the past.
The reporter also felt in the interview that despite the maximum efforts of the hospital to improve the diagnosis ability, it was still unable to avoid the dissatisfaction of some parents, part of the reason is that the information was not smooth.
Wang Tianlin gave an example. The hospital advocated the registration of the network and made an appointment for timely periods, which is convenient and saved. Some patients do not have this consciousness. "The source of the previous number has been made up online. The number source must be relatively backward at the scene. Some patients do not understand why they have been registered for so long. reserve."
Reporter observation: It is very convenient to register. Sunday is busy. The popular department should wait.
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Outpatient volume surge, and the amount of surgery is the same.
"Winter and summer vacations, we can't accompany our children." A word from the chief of the pediatric surgery, the prosecutor of the golden law, told the voice of many pediatricians. He told reporters that the doctor's surgery was normal to work overtime until 11:22 pm. A total of 23 doctors in the urology of the hospital. In July, the amount of surgery in the department increased by 20%compared with the same period last year, and almost all departments had a peak in single -month surgery.
The Golden Fa said that the needs of children with children are like tide, and the annual winter and summer vacation is a peak and it is customary, so doctors have sufficient psychological preparation. In mid -June, the hospital held a mobilization meeting to deploy the work of responding to the peak of medical treatment. This year, stronger than previous years.
There are many distress in the ward.
"My daughter has a malignant tumor, and the chemotherapy process is painful. It needs two people to take care of it very much. But now the hospital only allows one to accompany him. I can't be busy. My husband can't live in the hotel, and we can only sleep in the garage. We feel very tired. Ms. Lin from Wenzhou complained to reporters.
Due to the need to restrict the number of residents for the prevention and control of the epidemic, it is the explicit regulations of major hospitals. Wang Wei, chief of the medical department, said that the children's hospitals are special and the parents of children are under greater pressure. To this end, the hospital has adopted humanized measures on the basis of ensuring the prevention and control of the epidemic. Two people can be accompanied by two people on the day of the operation, and the rest of the time is limited to 1 person.
However, even so, parents can still hear the complaints of parents.
"If the accompaniment is released, the epidemic risk is great. We are considering whether to introduce fixed housekeeping service personnel like a comprehensive hospital to provide professional caregivers for third -party institutions." Wang Wei said that this is expected to reduce the pressure of patients and do a good job of epidemic defense. Find a balance point in the risk control.
The reporter observed: The doctor is busy and orderly, and the parents are more tired.
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Is the popular Internet hospitals used now? How is everyone experience?
"Internet hospitals are very practical. Children occasionally have some small physical problems. We can find a doctor through online consultation." Ms. Wang from Jiande told reporters that he could ask the medicine without going to the hospital and experience a good experience.
"Do wheat fiber and Ma Yinglong polyethylene glycol?" "You can eat it together, or eat wheat cellulose and lactan candy together." In the mobile phone of the golden method, the reporter saw the interface of the use interface of the doctor's side of the Internet hospital. Every time the consultation, every prescription, leave marks and traces throughout the process. Moreover, as long as the child has seen the disease under the hospital of Zhejiang University, you can find the information of the previous consultation for easy diagnosis.
For more than a year for Internet hospitals, it has run smoothly and there are some shortcomings.For example, more than 70%of the patients who are at the age of 6 of Zhejiang University of Zhejiang University have more than 70%of the patients, but they cannot achieve online medicine.Why not?The reporter consulted the "Administrative Measures for the Internet Hospital (Trial)" formulated by the National Health and Health Commission found that when prescribing Internet children's medication for young children (under 6 years of age), the children should be accompanied by guardians and related professional doctors.
Professional physician, how to understand?"Children's hospital doctors are pediatricians, so in our opinion, pediatricians prescribing medicines are a reflection of professional physicians, but in actual operation, this is not recognized by policies.The prescription will be judged as illegal. "Wang Tianlin admitted that the functional department considers the similarities and differences between the children's hospital and the comprehensive hospital to avoid" one -size -fits -all ".
Reporter's observation: The online hospital is very easy to use, and it is inconvenient for children with low age.
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