"Trade Union Cloud" floats into the heart of employees

Reporter Fu Jingjing Correspondent Lin Shiyan Mei Hengyun

“请问独生子女在个税方面是否有减免政策？”“请问广州市外项目职工补充医疗卡怎么激活？”视频对面，中铁二十五局大湾区公司河北、山东等地项目职工咨询着自己On the question of concern; the video, the "employee volunteer service" team in the Guangzhou company's headquarters answered one by one. This is a scene of the company's union's recent volunteer "cloud" service activities.

It is understood that in order to better play the role of the "family" and do practicality and good things on the hearts of employees, the company's union has continuously optimized the "cloud service" measures to ensure that the trade union service is "not snoring" and employees are satisfied with "constant gear".

"Cloud Consultation" is not offline

Since the beginning of this year, in order to overcome the impact of the new crown epidemic and expand the coverage of trade union consulting services, the company's union has established employees "cloud" services such as "professional consultant", social security issues "Pepsi", and psychological guidance "consultant". The team, through online consultation methods, provides employees with policy interpretation, social security handling, children's entry into school throughout the weather. In order to improve the quality and efficiency of the "cloud" service, the company's union has done their homework beforehand, and specially carried out online questionnaires for employees' needs. And members of the volunteer service team are allocated according to the business scope to make solutions in advance.

It is reported that since the establishment of the company's employee volunteer service team, it has solved more than 30 difficult problems for the company's employees and family members, and provided more than 160 questions and answers.

"Cloud Supervision" is uninterrupted

Entering the company's Qingsheng Project monitoring room, a huge screen refers to the display terminal of the project's wisdom "Tianyan" system, which is connected to more than 50 cameras on the spot. Eliminate the key operation screen and conduct real -time remote "cloud" supervision of on -site operations.

In order to effectively give play to the role of trade union organizations in safety production, the company's union has appointed a group of technical personnel, employee representatives, and union activists with rich construction experience as union safety inspectors. The supervision and inspection, through a series of "cloud" technologies such as "security understanding card" and "safety training mini program" to help the construction site to investigate hidden safety hazards and popularize the knowledge of safety production.

In the "Safety Production Month" just past, the company's union promotes safety training applets in various projects and uploads the designated courses. Each lesson is 5 minutes to 10 minutes. New workers can use the fragmented time to learn.

"Cloud Assistance" continuously

In June of this year, a company who had only joined the company for half a year found thyroid cancer during the company's physical examination. Affected by the epidemic, the union could not visit him at the hospital, and specially arranged a person to contact the employee to guide him to apply for a mutual help guarantee for the major diseases online. In the end, the employee received 30,000 yuan subsidy.

"I have only been working for half a year, and I have n’t saved any money. I was still worried about not allowing major illnesses during the epidemic. I did n’t expect the company’ s union to solve my urgency so soon! "The employee thanked the union staff again and again.

It is understood that the company's union insists on investigating and registering, dynamic management of employees' difficulties, and establishing cloud files. At the same time, they still do not regularly discuss the form of online discussions to help employees in need to establish confidence in life and let them feel the care of the enterprise.

"We also need to further deepen the" Cloud "service, give full play to the role of volunteer service teams, and continuously improve the 'gold content of accurate assistance to employees, and truly make the union's" maid family' more warm and intimate. "Fang Fei, chairman of the company's union, Fang Fei Say.

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