Guarding the tens of millions of warm -resistant front lines of the city's warmth of the telecommunications blue

On July 29, Chengdu Chenghua District, Chengdu, comprehensively strengthened the prevention and control of the new crown pneumonia. The reporter learned from China Telecom Chengdu Branch that China Telecom Chengdu Branch quickly responded to the government's epidemic prevention needs, and held a meeting of epidemic prevention and control deployment as soon as possible to make arrangements for epidemic prevention and control, coordinating the prevention and control of epidemic, strengthening key places and strengthening key places and strengthening key places and strengthening key places and strengthening key places and strengthening key places and strengthening key places and strengthening key places and strengthening key places and strengthening key places and strengthening key places and strengthening key places and strengthening key places and strengthening key places and strengthening key places and strengthening key places and strengthening key places and strengthening key places and strengthening key places and strengthening key places and strengthening key places and strengthening key places and strengthening key places and strengthening key places and strengthening key places and strengthening key places and strengthening key places and strengthening key places and strengthening key venues and strengthening key places and strengthening key places. The management of front -line contact personnel ensures the implementation of the prevention and control measures of the epidemic; actively respond to government needs, do a good job of regional network guarantee such as nucleic acid detection points, and ensure that the "lifeline" of the epidemic prevention and control communication is uninterrupted; optimize the service system, through online and offline Combined with governments at all levels, enterprises, institutions, and the general public provide better support and more convenient services.

That touch of blue is hard work and hard work day and night. According to the arrangements of Chenghua District Government and the streets, China Telecom Chengdu Chenghua District Branch formed an epidemic team to do a good job of supporting and voluntary service guarantee for business services such as communities, enterprises, and streets to complete the sampling point of large -scale nucleic acids, isolation sealing sealing Control the community and isolation hotel video installation. In the high -risk blocking area, more than 50 people continue to install the magic mirror wisdom and door magnetic equipment, and complete the installation of over 1,200 door magnetic equipment. At the same time, in order to ensure the unblocked network of residents in the area, it designed and produced a broadband guarantee manual overnight, introduced the self -service barrier discharge method and telecommunications engineer WeChat and other contact information, and sent it to each resident's home with the community staff.

As of now, 685 people have been provided with online services and consulting users, and the broadband faults have been repaired for 135 times. The emergency speed speed speed speed up and nucleic acid detection point of the 4th CDC Center of the District CDC and 20 video surveillance are installed. The sweat was soaked in the telecommunications people's clothes, but the high temperature did not stop everyone's steps of resistance to resist.

That touch of blue is the brave forward of the critical juncture and actively standing, providing high -quality and convenient support and services for enterprises and institutions and the general public. In order to ensure the smooth development of the epidemic prevention and control work, China Telecom Chengdu Branch provides non -stop services for important customers in Chenghua District, set up a business centralized acceptance team to provide business acceptance for government and enterprises and institutions. Through Chengdu Telecommunications officer, 7 × 24 hours of online customer service, recharge query, new installation broadband, broadband maintenance, broadband migration, online supplement card, love service, 5G upgrade, fault reporting and other online convenient services. It is understood that after the user reported the repair during the day, the engineer responded within 30 minutes. The remote control area remotely helped users repair. Serve.

That touch of blue is also a critical moment, standing forward, and persistent, protecting the city's stable and orderly and orderly informatization, and guarding the safety and health of the people. In Laudu District, China Telecom Chengdu Branch actively connects the District Epidemic Prevention Command Center, starts the complement point of the monitoring point of Magic Mirror, fully supports community nucleic acid testing, and organizes the Tianyi Pioneer and Youth Pioneer Team to ensure its own safety. Under the premise, fully support the testing of nucleic acid; in the Goldeniu District, telecommunications customer engineers wearing protective clothing enter the seal -control community to repair large -scale obstacles to ensure the isolated household network of the residents; Detection point communication guarantee ...

Every time the epidemic strikes, there is always a firm retrograde telecommunications warrior, practicing the original mission of "people -centered" at every moment and every place in need. The front line depicts a touch of telecommunications blue at the anti -epidemic scene. Their busy back and firm eyes brought confidence in protecting the people in the city, and warmed the city together.

Reporter Zhu Siyang

Picture China Telecom Chengdu Branch

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