Fast Star 丨 Zhao Chunhong: Use a enthusiastic, love, and a public heart to become a "intimate person" around the masses

Zhao Chunhong is the director of the citizen of Xingshou Town. She insists on the hard work and hard work of "5+2", "White+Black", and leads the establishment of "Zhao Chunhong Innovation Studio". The public heart set up the "Lianxin Bridge" of the party and the government and the masses, and really achieved "the masses open their mouths, cadres running their legs", becoming the "intimate person" around the masses.

"Hello, I am Zhao Chunhong, a citizen of Xingshou Town, who wants to deal with the center. When the staff who want to and the power supply office will go to your house to see the actual situation." When the reporter saw Zhao Chunhong in the office Appointment.

It turned out that Zhao Chunhong received a report from the villagers of Xiying Village that there was a rod in the middle courtyard of the family, and there was a phenomenon of rupture of the pole body. Zhao Chunhong contacted the relevant staff to check the situation for the first time. After confirming that the situation was true, the relevant departments urgently explained the situation and discussed the solution together.

After contacting the staff of the power supply office and the village cadres, Zhao Chunhong went to the villagers' house to check the situation and took out a solution at the scene. Under the patient communication and active coordination of Zhao Chunhong, the problems of the villagers were finally resolved. At the same time, there were similar situations in the house of several villagers. Zhao Chunhong also came to the house to check the situation and came up with a solution. For work like this, because of the demands of many parties, involving multiple departments, Zhao Chunhong has to run around, coordinate and communicate repeatedly to help the masses solve difficulties.

"In order to help the masses solve the difficulties as soon as possible, Director Zhao often visited during the day, went down the village, and reviewed the citizen's hotline to recover the information at night. She often told us that in the work, we must persist in solving the problem in place, unreasonable ideological work, and difficult life. Assistance to assist in the place, and be a consultant and guide for the people. "Zhao Huojie, a staff member of Xingshou Town Citizen Conditioning Center, introduced.

In order to effectively solve the problems of the masses, Zhao Chunhong led the "Zhao Chunhong Innovation Studio" based on his many years of work experience, and established the "two centers in a while (union, social security office, judicial office, petition reception center, citizen hotline service center) "The five -in -one working model, give full play to the advantages of" letters and visits +12345 citizen service hotline "linkage office, provide a number of services such as petition reception, legal consultation, employment guidance, policy interpretation, contradiction resolution, etc. Professional talents such as lawyers, so that the demands of the visiting masses are resolved by the "crowd".

It is understood that since the letters and visits work in 2013, Zhao Chunhong received nearly 3,000 batches of petitioners and sent a single citizen to handle 12345 hotline citizens for more than 28,000 pieces. "Lianxin Bridge" contributed to the harmonious and stability of Xingshou Town.

Photo/He Yuan

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