The civil affairs departments of various localities refer to the way to enhance the ability of grassroots social assistance services

Encouraging places with conditions to put on social assistance review and confirmation of subsistence allowances to the township (street) is an important measure for civil affairs to improve the service level of the people. In this process, how can we ensure that the township (street) level can be accepted and stable? Many local civil affairs departments are helping to point the way and teach methods to continuously improve the service capabilities and levels of grassroots social assistance.

Can't let it go

To point the road and teach the way for the grassroots

"Now the subsistence allowances are much faster, it is much more convenient!" Recently, the villagers of He Jicheng, a villager in Shiyuan Village, Xiugong District, Xiugong District, Luoyang City, Henan Province, said to Xie Huizhi, a civil affairs staff of the township.

Since the beginning of this year, Luoyang City has promulgated the financial status of social rescue families and the confirmation of the minimum living security review. It is clear that from May 1st this year, the city (street) of the city (district) in the city (district) of the county (district) Confirm the right to.

"The minimum insurance review and confirmation of the right to be placed to the township (street), and the township (street) civil affairs cadres exist in the spirit of the document unprepared, the working standards are not allowed, the scheduled staff is not enough, the problems of difficulties will not be solved." Xie Huizhi said said Essence

"The grass -roots power does not follow the heart, indicating that our service is not fulfilled." At the regular meeting of the Luoyang Civil Affairs Bureau, An Zhanli, the party secretary and director of the bureau, said, " When you let it go, you must point the road and teach the law for grassroots officials to implement benefits to the people. "

The application acceptance of the subsistence allowance, information entry, household investigation, launch of check -up, public announcement, review confirmation, policy promotion, archive management ... Luoyang Civil Affairs Bureau organized a society with the theme of "interpret two methods and enhance service capabilities" Rescue work training, detailed interpretation of various aspects of the implementation of the subsistence allowances, and special explanations of new regulations such as objections, inconsistently objected, not eligible, and the checks of the family economic status of the subsistence allowances, so that the townships (streets) can accurately grasp the policies accurately, Core essence.

"When I first came into contact with the subsistence allowance application to confirm the work, I felt a touch of two eyes and the pressure was very strong. After training, I thought it was done, and I knew how to do it." The training allowed the Civil Affairs College of Tianhu Town, Songxian County, who was less than one year old. Qian Zhou Xiazhou had a bottom.

An Zhanli said that in the next step, through the combination of online and offline, it will increase the training of grass -roots civil affairs staff, let them understand policies and strengths, and let the rescue objects effectively enjoy the benefits brought by policies. Essence

"Training + Supervision"

Carry out the "physical examination of duties" at the grassroots level personnel

"What do social assistance do? How to do it?" A few days ago, Ye Xiangyang, a staff member of the Social Rescue and Social Welfare Division of the Ningbo Civil Affairs Bureau of Zhejiang Province, gave a vivid social assistance course to the grassroots civil affairs cadres of Ninghai County.

This is the first time that Ninghai County has carried out a special training course for strengthening social construction to promote high -quality development of civil affairs. By introducing experts and scholars in the provincial and civic government, it has taught civil affairs policies and advanced experience to grass -roots civil affairs cadres. Improve the business level of grass -roots social assistance to the staff is an important part of it.

"Through this training, I have a deeper and more comprehensive understanding of how to accurately identify the targets of social assistance." Hu Meiyi, a full -time staff of the civil affairs window of Qiaotou, Ninghai County, has benefited a lot in this training.

In recent years, Ninghai County Civil Affairs Bureau has promoted the improvement of grass -roots social rescue personnel business levels through centralized training and the "one -to -one" "one -to -one" training in the bureau.

Although he was engaged in social assistance for only one and a half years, Hu Meiyi became a skilled soldier after training. She said that the policy and practicality of social assistance work are very strong. Only through the in -depth study of "business theory+grassroots practice" can we continuously improve the level of comprehensive business.

Ninghai County also uses the positive and business -based civil affairs cadres as inspectors. The irregular section area has penetrated the front line of the grassroots. Various forms such as centralized examinations, discussions, daily inspections, inspection and unannounced visits, and reminders of interviews The rescue and assistance officers and other performances were performed in a comprehensive "medical examination", including the promise of performance, business level, work operation, work performance, and social evaluation.

Cai Yueming, a staff member of the Ninghai County Civil Affairs Bureau responsible for the review of social assistance objects, said: "Strengthening the supervision and inspection of grass -roots social assistance personnel is an important part of the shortcomings of grassroots civil affairs cadres, which helps promote social assistance work Increase quality and efficiency. "

"Only by understanding policies and capabilities of grass -roots social assistance, can we take the bottom line of the people's livelihood and promote the high -quality development of social assistance." The relevant person in charge of the Ninghai County Civil Affairs Bureau said.

Network application+data empowerment

Improve the grassroots service capabilities with informationization

With the decentralization of social assistance review and confirmation of social assistance, the pressure of social assistance in the township (street) has increased pressure. How to solve the problems such as the lack of grassroots people, the Weifang Civil Affairs Bureau of Shandong Province started from informatization to improve the capacity of grass -roots civil affairs service and efficiency.

In order to improve the ability of civil affairs services to use informatization, the Weifang Civil Affairs Bureau vigorously promoted the "Love Shandong" APP through the explanation of home entry and announcement columns to post posters, so that the masses can understand the application channels and operation methods of social assistance online. At the same time, give full play to the role of big data empowerment, communicate and dock with departmental, education, housing construction, medical insurance, and disabled federations, strengthen information and data sharing and analysis comparison, and achieve 58 check data sources sharing and sharing of 42 departments. The angle shows the applicant's family economic situation, and effectively improves the accuracy of rescue identification. "Through informatization, on the one hand, the masses can understand the current social assistance policy in a timely manner, and on the other hand, it can reduce the workload of grass -roots social assistance personnel and improve the accuracy and efficiency of social assistance." Wang Guangshu, deputy director of the Weifang Civil Affairs Bureau, Say.

According to Wang Guangshu, in order to strengthen the promotion of social assistance informatization, the Weifang Civil Affairs Bureau conducts training at the level of the staff of the city, county, town, and villages. The online rescue application method can also briefly explain the policies to ensure that all families in the village (community) basically understand the policies and know how to help. Through "use in middle school and in school", we will continuously improve the ability and efficiency of grassroots social assistance to work.

Source: "China Social News"

Reporter: Zhang Jingjing

- END -