Technology empower "new shoulder bag" to activate the new kinetic energy of "mobile loan"

Technology empower "new shoulder bag" to activate the new kinetic energy of "mobile loan"

Hu Zhenghuan

"A watch does not need to be filled. It took only half an hour to receive a loan of 300,000 yuan to the account text message to praise your efficient service!" Recently, under the guidance of the customer manager of Xiaochang Rural Commercial Bank, Hubei, Ms. Yang After successfully applying for a "white -collar E loan" through the "smart micro -loan" system, it was amazed by the bank's loan efficiency.

The bank makes full use of the "smart micro -loan" business application system to allow the data information to run more, from "processing immediately" to "codes", providing customers with "three -minute application, zero manual intervention, one -click lending" for customers The "301" loan service has realized the full process of credit services such as customer marketing, loan application, loan investigation, loan approval, contract signing, and application application. In addition, the "Smart Micro Loan" system is launched to achieve a long -range one -click signing operation of a common lender, and can inquire about credit reporting in real time. time.

Relying on the "smart micro -loan" system, the bank streamlines the procedures, from "high -frequency service" to "high -efficiency service", allowing customer managers to run less, realizing the "integration, one -stop, one -time" service of the loan processing process Essence The customer manager can use the tablet to handle the loan to make the loan marketing, loan application, pre -loan investigation, data collection, system entry, and submission of approval. Realize customer information collection, credit approval, and loan approval throughout the entire online automation processing, greatly shortening customer loan application time and improving service efficiency.

With the help of the "smart micro -loan" system, the bank used the "online+offline" integrated on -site service model to turn the original customer because of the "round -trip leg" mode of collecting information into a "one -click upload" that touched the tablet buttons. Model, change "waiting for customers" to "service to the door", so that the loan customers do not run. One by one "tablets" will enter the fields, street communities, and business district companies to effectively solve the pain points of the customer's "difficulty in loan, the slow loan", and let the "smart bank" enter the customer's heart.

Since the "smart micro -loan" system was launched in July, Xiaochang Rural Commercial Bank issued a total of 55 "smart micro -loan" with a amount of 9.1 million yuan.

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