Zibo Gaoqing: Reading confirmation system, making "suitable for old" services more convenient

"Thank you very much for the help of the little girl. The whole process helped me the old man to prepare the materials. Sitting here to handle the certificate." Before leaving, Mr. Zhang said grateful.

Recently, Mr. Zhang, who runs the supermarket, came to the Gaoqing County Government Service Center to handle the business license change business. I noticed that Mr. Zhang was older and could not operate the computer independently, and the helpers quickly guided Mr. Zhang to the help agency area. After obtaining the consent of Mr. Zhang, he adopted the "Reading Confirmation System" declaration method to help Mr. Zhang complete the change business smoothly. And send it out of the government service hall through the barrier -free channel. Careful and thoughtful service and convenient and efficient work experience made Mr. Zhang unable to give up a thumbs up to the staff.

Since the beginning of this year, Gaoqing County has continued to implement enterprises to start reading "Zero Filling" confirmation and declaration model to provide applicants, especially elderly people and other groups, provide offline oral declaration services. The establishment of the enterprise can be completed by confirming the signing, and the "zero filling" of the offline "zero filling" and "easy reading office" can be achieved. At the same time, the full -chain "nanny" service is launched. For special groups, create a "green channel" for special groups, and provide consulting guidance and guidance, full process accompaniment, help office, agency, guidance, etc. on the elderly and disabled people. While handling business, you can experience the warmth, intimateness, and comfort of government services.

In the next step, the Gaoqing County Administrative Examination and Approval Service Bureau will continue to deepen the reform of "decentralization of management service", focus on the masses of the enterprise, gather force to optimize the approval process, continuously innovate service thinking, optimize service methods, effectively improve the masses' work experience, further further Strengthen the people's sense of gain and satisfaction, and create a first -class business environment with the simplest process, the fastest speed, and the optimal service.

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