Longan District, Anyang City: a beautiful red harmonious "stabilizer"

Henan Daily client reporter Zhao Yanna

Two small rooms called "Marriage Counseling Room" are equipped with colored tables and chairs, and a harmonious family slogan poster on the wall. The staff wearing "volunteer red", the whole environment is warm and comfortable ... August 1st The reporter came to the Longan District Government Service Center in Anyang City. The center was innovative service to directly set the marriage contradiction mediation room in the convenience service hall, and a volunteer mediation team was set up.

Volunteers are being carried out by Zhang Min in conflict mediation work

The reporter found that the staff wearing red volunteers' clothes generally for women. Their existence not only provides convenience for marriage registration procedures, but more importantly, to mediate marriage and family contradictions.

It is reported that the mediation team was established in June 2021 and was led by the Longan District Government Service and the Big Data Administration to jointly enter the staff of the District Civil Affairs Bureau, District Judicial Bureau, District Enterprise Pension, District Health and Health Commission, etc. Marriage mediation is the main, while actively resolving other disputes and problems in the hall.

In recent years, the Longan District Government Service Center has continuously developed a comprehensive government service platform that integrates administrative examination and approval, online bidding, government affairs openness, and public services. "Advanced Unit" of Government Services and Big Data Management.

While improving the hardware and enhancing optimization services, the center combines reality to actively promote volunteer services from the perspective of maintaining family harmony and social harmony.

Photo by Zhang Min, a marriage contradiction room in the Longan District Convenience Service Hall

"There are many comrades in the service center, accounting for 80%of the total number of employees. We make full use of this advantage to give full play to the favorable conditions of women's enthusiasm, patience and carefulness, and establish a volunteer mediation team." Longan District Government Service and Big Data Administration Bureau Director Zhang Min said that in response to the problem of increasing divorce volume and high divorce rate, the mediation team took the initiative to take the initiative to mediate the contradiction between marriage and family and maintain social stability and harmony.

On the basis of respecting the wishes of the parties, the volunteer mediation team to mediate the targeted dialogue and draft divorce of divorce, and use the "four one" to communicate patiently with the masses, that is, a smile, a stool, a cup of hot water A greeting, listening, persuasion, and regulating the resolution of marriage and family disputes with the "three steps".

"Ning a temple will not break a marriage. The mediation contradiction is the same as the introduction object! It is often said that during the mediation process is dry mouth, sometimes it is not understood. When I am walking, I am happy when I walk, and I feel like I feel a sense of accomplishment in my heart. "Li Ping, a member of the volunteer mediation team, talked with a smile that he had successfully mediate 12 contradictory couples and saved 12 A family that is on the verge of decomposition.

Volunteers are being carried out by Zhang Min in conflict mediation work

It is worth mentioning that in order to do a good job of mediation, members also use their own spare time to exchange mediation experiences, and summarize the types of problems and mediation methods. In response to the mass mediation needs, the mediation team does not distinguish between holidays and commutes. In addition to mediation in the government hall, it will also communicate with the parties through telephone, WeChat and other methods to resolve contradictions and eliminate misunderstandings, and become a conscious person recognized by the masses.

At present, there are more than 20 members of the volunteer mediation team. In addition to female comrades, more and more male comrades have also joined. 56 have successfully mediate 56 people who have conflicted with family chores to go through the divorce procedures.

Zhang Min said that in the next step, in addition to doing a good job of volunteer mediation work, they will also open a love education classroom to spread the concept of harmonious marriage and family, enhance people's ability to operate marriage and family, and use the "prevention+treatment" dual -pronged model to work. Doing details, accumulating small good love, truly promoting interpersonal harmony, family harmony, and social harmony, making this beautiful red a "stabilizer" for maintaining the harmony of the government hall.

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