Tolls 30 kilometers on behalf of 248 yuan?Platform: The driver receives the order without permission, and the cooperation has been lifted

The Yangtze River Daily Da Wuhan Client August 1st (Reporter Yang Rongfeng) "From Optics Valley to Aoyama, it received 248 yuan on behalf of the car, and it was not clear to the billing rules." Recently, Mr. Li, a citizen, reported on the message board of Wuhan City. I called an E driver in May. The reporter learned that on the same day, the driver's driver failed to place an order through the driving platform, which was a private receipt. The cost settlement did not pass the platform system. It belonged to the personal collection. The company has lifted the driver's cooperation agreement and never hired.

Mr. Li's driving cost. Reporter Yang Rongfeng screenshot

Mr. Li said that on the evening of May 31st this year, after drinking alcohol near the Lotus Yaishan community in Optics Valley, he called an E driver on the side of the road. After the driver sent himself home that night, he told him. He said the cost of driving was 248 yuan. "How could it be so expensive? I asked him to show the charging details. He also explained that it was expensive that it would be expensive in the evening.

Mr. Li said that he was not the first time he was called Driving. The distance of this driving was 34 kilometers, and the fee was so expensive and unreasonable. He argued with the driver for a long time that night and did not want to continue entanglement and paid.

The reporter saw from the screenshot of the payment records provided by Mr. Li that the payment party of this order was individual. The transfer time was about 9:30 pm on May 31, and the order price was 248 yuan.

The reporter saw in the E -Delica applet that there was public announcement in the platform.

"This driver's driver is a private order, not to initiate an order from the platform." The staff of the Xujiazhuang Institute of the Market Supervision Bureau of Wuchang District said that after receiving a complaint from Mr. Li, they contacted the Emperor Wuhan Branch, and they and Send a screenshot of Mr. Li's payment records to the E Wuhan Branch. According to the company's inquiry, the payee in the screenshot is indeed the driver of the Dai driver platform, but this order is not in the platform system and belongs to the private order.

"The company has lifted the driver's cooperation agreement and will never be hired." The staff member told reporters that according to the response of the Wuhan branch of the E -driving platform, the company deducted the driver's driving score of 12 points and lifted the cooperation agreement. Not hired.

Mr. Li told reporters that after the Wuchang District Market Supervision Bureau explained the results of the complaint and handling the results, he was more satisfied. It was a bit regrettable that the 248 yuan collected by the driver could not be returned. "On behalf of the company, the money said that the money did not pass through their platform system, so they could not recover, and I would no longer force it."

The reporter contacted the staff of the market department of the E -driving driver, and the staff explained that the driver on behalf of the driver wore an E -driving workwear and did not pass the order or initiate orders in the name of E driver. It has violated the company's management red line.

The staff member said that there are two types of platform orders, one is that passengers initiate orders on the E -Deluchor platform, and the other is to initiate orders on the driver ’s driver on the driver’ s app. Both orders are guaranteed by the platform. If the driver bypasses the platform without permission, the interests of passengers cannot be guaranteed.

The staff member said that the private ordering behavior is essentially a situation of "three losses" of platforms, passengers, and drivers. In the traffic accident, it can be treated through platform insurance within the legal scope, and the company will "one tube to the end." If the driver's driver failed to pick up orders through the platform or launch an order through the platform, the platform insurance could not be claimed without the accident and other problems. "The amount paid in the process of receiving the order has not passed the platform channel. Once a dispute platform occurs, the platform cannot help passengers to recover the payment to the passenger refund."

【Edit: Yao Hao】

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